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Exam MB-200 topic 3 question 11 discussion

Actual exam question from Microsoft's MB-200
Question #: 11
Topic #: 3
[All MB-200 Questions]

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Customer Service administrator for Contoso, Ltd. A user named Elizabeth Rice signs in to Dynamics 365 by using the following sign in name: [email protected].
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: Ask the Microsoft 365 administrator to sign in to the admin portal and change the user name.
Does the solution meet the goal?

  • A. Yes
  • B. No
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by JNSNW at Sept. 13, 2019, 8:30 a.m.

Comments

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Menik
Highly Voted 5 years, 9 months ago
Correct Answer: A. User first and last name are managed through the O365 portal
upvoted 24 times
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JNSNW
Highly Voted 5 years, 9 months ago
I think Yes should be the correct answer because you cannot update the sign in name. Can somebody explain why the answer is No?
upvoted 13 times
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arishka
Most Recent 4 years, 11 months ago
correct - A, yes in exam
upvoted 2 times
satya026
4 years, 7 months ago
The question is without losing Application history, Yes the system will allow changing the user name but when the user logged in with the new user name, the history will be lost. So its B
upvoted 1 times
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Anoop007
4 years, 11 months ago
Answer should be Yes. We can change the username from office 365 Admin portal
upvoted 3 times
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[Removed]
5 years ago
No. you need to be a global admin to make changes. Read the instructions. https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide
upvoted 2 times
Nyanne
4 years, 10 months ago
They don't say what type of role this Microsoft 365 administrator has... Whether Global admin or something else..
upvoted 1 times
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IngoHampe
5 years ago
user's information is managed by Office 365. To edit this information visit the User Administration section
upvoted 1 times
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kapaes
5 years, 1 month ago
Can someone please confirm if changing the username in the O365 admin center ONLY without the AD change as well that the application history for the user will not be lost?
upvoted 2 times
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MsKautha
5 years, 2 months ago
https://support.microsoft.com/en-us/help/930853/how-to-change-the-user-name-and-the-logon-name-for-a-user-record-in-mi
upvoted 1 times
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Neo11
5 years, 2 months ago
Its YES https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide
upvoted 2 times
gutowski1987
4 years, 9 months ago
Documentation says: 'You must be a global admin to do these steps.' IMO: NO
upvoted 2 times
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marimar
5 years, 2 months ago
If Microsoft 365 Administrator is equal than Office 365 Global Admin, correct answer is YES but if Microsoft 365 Administrator is a user with System Administrator in Dynamics 365 or if Microsoft 365 Administrator is a Customized Administrator in Office Portal, the correct answer is NO https://docs.microsoft.com/en-us/office365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide
upvoted 2 times
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Stella1213
5 years, 2 months ago
Should ask a Office 365 global admin, not system administrator in Dynamics. Hence the No answer is correct.
upvoted 2 times
Nyanne
4 years, 10 months ago
The solution says 'ask the Microsoft 365 administrator', not the system admin..
upvoted 2 times
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Stasy
5 years, 4 months ago
The answer is A: Yes https://docs.microsoft.com/en-us/office365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide
upvoted 4 times
Stasy
5 years, 4 months ago
The USERNAME and SIGNIN NAME are the same things!
upvoted 1 times
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Couchiman
5 years, 5 months ago
From Admin center you may change contact information, after log out and login dynamics you will see the change
upvoted 1 times
joalme95
5 years, 4 months ago
The answer provided in the beggining is correct I have done it as you said, made a log out, a hard reset of the cache and still have this: https://1drv.ms/u/s!ArnMeJshgn4ftB3li8GQJdbRvLmc?e=BF6yWf
upvoted 1 times
javier
5 years, 3 months ago
Did you change the display name in the contact info within the admin center? because are different fields. I tried all this on a trial enviroment, within Dynamics the username field is locked, you can only change it from the admin center. The display name you can change it either from the admin center and dynamics. If you do it from the admin center it would replicate in dynamics, but not viceversa.
upvoted 1 times
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JatinC
5 years, 5 months ago
Yes is the correct answer I have tried on my dynamics 365 trial instance, Yes is the correct answer, I can change by clicking on Manage Username button and change contact information like forst name and last name by clicking on Manage Contact Information button. I have tried to change the username from Dynamics 365 -> Settings ->Security, The username field is locked out.
upvoted 4 times
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arshad
5 years, 6 months ago
Only Global Administrator O365 can change username, in System Administrator of Dynamics 365 can't change in dynamics itself.
upvoted 11 times
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FahadShaikh
5 years, 6 months ago
This is an In Exam question
upvoted 3 times
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FahadShaikh
5 years, 6 months ago
Ok on a second thought, the question says you need to update the sign-in name of the user without losing the record history. In that case, the solution will work and the answer should be Yes.
upvoted 4 times
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