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Exam MB-200 topic 6 question 20 discussion

Actual exam question from Microsoft's MB-200

Question #: 20
Topic #: 6

You are a Dynamics 365 for Customer Service system administrator. You set up server-side synchronization. You plan to deploy the Dynamics 365 App for
Outlook after users have received training.
Users do not have administrator rights.
You need to identify which method you would use to deploy Dynamics 365 App for the trained users.
Which method will accomplish this goal?

A. Push the App for Outlook to all eligible users from the Dynamics 365 administration center.
B. Have users install themselves directly from the Dynamics 365 Settings area.
C. Have users install themselves from the personal Settings area.
D. Push the App for Outlook to only select users from Dynamics 365 Settings area.
E. Push the App for Outlook manually or automatically to all eligible users from Dynamics 365 Settings area.

Show Suggested Answer

Suggested Answer: D 🗳️

by sm at Sept. 18, 2019, 2:12 p.m.

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Suchi

Highly Voted 5 years, 8 months ago

D is Correct. Key is that selected users should get access. A - incorrect because app cannot be pushed from admin center B - incorrect because we need to think from the action perspective of admin, App is not yet deployed + selected users who finish the training should get the access, none other C - incorrect because nothing can be INSTALLED from personal settings area. E - incorrect as it does not allow selecting users https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/v8/deploy-dynamics-365-app-for-outlook#main

upvoted 34 times

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Fyrus

Highly Voted 5 years, 7 months ago

It's another strange question. It can be D and E as well. At https://docs.microsoft.com/en-us/dynamics365/outlook-app/v8/deploy-dynamics-365-app-for-outlook it says: 4 - Do one of the following: ☺To push the app to all eligible users, click Add App for All Eligible Users. ☺To push the app to certain users, select those users in the list, and then click Add App to Outlook. If you think that only users that received the training must have the app and NOT ALL USERS RECEIVED the training, so its D, because you have to select users by yourself. if your understood is that all eligible users received the training an then all of them needs the access to the app so E is the right answer So, you have to think what does MS wanted to say by "after users have received training"

upvoted 5 times

SoMuchConfusion

5 years, 5 months ago

Again this is an "it depends" and vague question. It says you've set up Server Side Sync already. The question is: did you just set up the server profile and default sync settings for new users, OR did you also ensure everyone is set to server side sync and test & enable their mailboxes already. If the former, then E is correct, and you can just Test & Enable the users that receive training, and they would get App for Outlook at that time automatically. However, I think the implication is that you've done the full set up already including enabling user mailboxes, in which case D is correct. I think. I wish questions could not be this ambiguous!

upvoted 6 times

Nyanne

4 years, 9 months ago

Ah I get it.. I actually thought it was E as well. BUT you need to only roll out to SELECT few users who have received training. So, it shouldn't automatically rolled out (not E), it shouldn't even be manually rolled out to elligible users (so not A). The answer is D! Because you need to select the TRAINED users one by one and push only for them.

upvoted 2 times

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Harish1509

Most Recent 4 years, 7 months ago

To push the app to all eligible users, click Add App for All Eligible Users. To push the app to certain users, select those users in the list, and then click Add App to Outlook. So correct answer is E

upvoted 2 times

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Udit

4 years, 8 months ago

Correct Answer is E . Push the App for Outlook manually or automatically to all eligible users from Dynamics 365 Settings. area.

upvoted 3 times

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Aryabhatta

4 years, 9 months ago

Related video: Start from 9:35 https://www.youtube.com/watch?v=Jxydwam8n5Q

upvoted 2 times

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AneeG

4 years, 11 months ago

In my exam

upvoted 2 times

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Imane

5 years, 3 months ago

D is the correct inswer because if we wany To push the app to certain users, select those users in the list, and then click Add App to Outlook. Refer To : https://docs.microsoft.com/en-us/dynamics365/outlook-app/v8/deploy-dynamics-365-app-for-outlook#main

upvoted 1 times

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D365_2020

5 years, 4 months ago

in exam

upvoted 2 times

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Ayeenm

5 years, 4 months ago

in exam

upvoted 1 times

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omarrana

5 years, 6 months ago

in exam

upvoted 5 times

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rsousa

5 years, 8 months ago

I think that the correct answer is C. Have users install themselves from the personal Settings area. The key here is the "personal Settings area".

upvoted 1 times

SoMuchConfusion

5 years, 5 months ago

As Suchi noted below, that's not where you install from. You install by going to the cog (which is Personal OPTIONS not Personal Settings) and selecting Apps for Dynamics 365 I'm 99% sure C is not correct.

upvoted 3 times

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sm

5 years, 9 months ago

Is D correct? What about B?

upvoted 1 times

SoMuchConfusion

5 years, 5 months ago

B actually is a possibility as well, in the real world. You could just tell each user at the end of their training to go to the cog and click Apps for Dynamics 365 to get it. But the way the question is worded, it sounds like they want the administrator to take care of the installation instead, rather than coaching the users through the process. In that case, the correct answer is either D or E (see my reply to Feminho below for more details). I'm pretty sure they are looking for D in this question. But could be wrong.

upvoted 4 times

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