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Exam PL-200 topic 1 question 15 discussion

Actual exam question from Microsoft's PL-200

Question #: 15
Topic #: 1

DRAG DROP -
You need to recommend a role for users to perform several required tasks. The solution must use the principle of least privilege.
Which roles should you recommend? To answer, drag the appropriate roles to the correct functions. Each role may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Show Suggested Answer

Suggested Answer:

Box 1: Office 365 Global Administrator
You may think that the Dynamics 365 system administrator would have power to do all the actions needed to manage Dynamics 365, but this is not the case.
What's different in Microsoft cloud deployments is that licenses and user accounts are managed in Office 365 by an Office 365 Global Administrator. This role is analogous to a network administrator for an on premises deployment. The Global Administrator is the only role to create new user accounts and assign subscription licenses for Dynamics 365 (and other Office 365 apps such as Skype, Power BI and SharePoint).
Box 2: Dynamics 365 system administrator
The Dynamics 365 system administrator may assign roles and permissions to the Dynamics 365 user within an instance of Dynamics 365. The Dynamics 365 system administrator also controls all the settings in Dynamics 365.

Box 3: Dynamics 365 admin -
The Dynamics 365 admin can perform backups and restores.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant https://community.dynamics.com/crm/b/govandthecity/posts/understanding-dynamics-365-and-office-365-admin-roles

by HelenJose at June 1, 2021, 6:09 p.m.

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sammmmmmmm

Highly Voted 4 years ago

Correct!

upvoted 18 times

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ezmark

Highly Voted 3 years, 2 months ago

There is no role as 'Dynamics 365 service administrator'. Both Dynamics 365 administrator and Power Platform administrator are service admin type roles. So backup can be performed by Global admin or Dynamics 365 admin and the least privilege is with Dynamics 365 admin. My answers are: Office/Microsoft 365 global administrator, Dynamics 365 admin and Dynamics 365 admin. https://docs.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant#service-administrator-permission-matrix

upvoted 12 times

Rastinan

3 years, 1 month ago

There use to be a Dynamics 365 service admin role which was introduced by MS in 2017. As you've rightly pointed out, this doesnt exist anymore, but the answers shown are more than likely correct based on the time that the question was added into the question pool

upvoted 4 times

trtrt

3 years ago

I had this question this week. Its bad that the question is not updated. What should be the correct answer then?

upvoted 3 times

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BRIS776

Most Recent 3 months, 2 weeks ago

Correct Answer

upvoted 1 times

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raband

8 months ago

Office 365 Service administrators can be granted rights to create accounts and assign licenses in Entra/M365 the same way a global admin can without the highest level of permissions in the tenant. https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/permissions-reference#user-administrator

upvoted 1 times

raband

8 months ago

in case it wasn't clear I think #1 should be Office 365 service administrator

upvoted 1 times

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HAZZTA

11 months, 2 weeks ago

I think if you get this question in 2024, it's because they haven't update it so service admin for the backups must be correct for the question, even if no longer valid?? I am concerned now as MS updated the exam not to test on Power Virtual Agents anymore but I have a suspicion they won't update the pool of questions haha.

upvoted 2 times

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HAZZTA

11 months, 2 weeks ago

I tghink the given answer may be correct. This MS Lear article was updated 23/05/2024: https://learn.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant From another source: 'The Dynamics 365 service administrator can manage Dynamics 365 instances, such as performing backup and restore, copy and reset actions.'

upvoted 3 times

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Swams

11 months, 3 weeks ago

The given answers are correct. FYI. https://learn.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant

upvoted 1 times

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jmccolly

1 year, 2 months ago

Create new users: Office 365 global admin Assign roles to users: D365 system admin Perform backups for an instance: D365 system admin From ChatGPT: Tasks Breakdown with Roles: Creating New Users: This task is within the purview of the Office 365 Global Administrator role, as it involves creating user accounts that are part of the Microsoft 365 tenant. Assigning Roles to Users (within Dynamics 365): After users are created at the tenant level, a Dynamics 365 System Administrator can then assign the appropriate Dynamics 365 roles to these users, tailoring their access and permissions according to their needs within the Dynamics 365 environment. Performing Backups for an Instance: This is a task that would typically fall under the responsibilities of a Dynamics 365 System Administrator, as it pertains directly to the management and maintenance of the Dynamics 365 environment.

upvoted 3 times

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Sweden2022

1 year, 6 months ago

Easy to remember those different roles: Global Administrator (Office 365): Keyword: Think "Everything." Rule: The Global Administrator has access to "Everything" in Office 365. Service Administrator (Office 365): Keyword: Think "Services." Rule: Service Administrators manage specific "Services" in Office 365. Service Administrator (Dynamics 365): Keyword: Think "Dynamics." Rule: Dynamics 365 Service Administrator deals with the "Dynamics" suite of applications. System Administrator (Dynamics 365): Keyword: Think "System-wide." Rule: Dynamics 365 System Administrator handles "System-wide" settings and customizations. These keywords and rules can help you associate each role with its primary focus and responsibilities.

upvoted 4 times

39ecc66

1 year, 3 months ago

was this on the exam when you took it? When did you take it?

upvoted 1 times

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[Removed]

2 years, 3 months ago

I used this documentation for my answer below. https://learn.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant Create users: Microsoft 365 Global admin Assign roles to users: Microsoft 365 Global admin Perform backups for an instance: Dynamics 365 admin

upvoted 4 times

nqthien041292

2 years, 3 months ago

Agree with your answer

upvoted 2 times

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andy365

2 years, 2 months ago

Create users: Microsoft 365 Global admin Assign roles to users: Dynamics 365 admin Perform backups for an instance: Dynamics 365 admin You don't need to be a Office 365 global admin to assign roles to users. You can do that with as a Dynamics 365 admin

upvoted 3 times

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