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Exam PL-200 topic 4 question 1 discussion

Actual exam question from Microsoft's PL-200
Question #: 1
Topic #: 4
[All PL-200 Questions]

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
✑ 0 - 17
✑ 18 - 25
✑ 26 - 35
✑ 36 - 55
✑ 55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Use age for Identify in the question and then add branches for each group that use conditional logic.
Does the solution meet the goal?

  • A. Yes
  • B. No
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by HassanSarhan at June 3, 2021, 10:16 a.m.

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CreateSiteCollection
Highly Voted 3 years, 11 months ago
Why it won't work? I always think MS exam is testing our English, not IT knowledge.
upvoted 38 times
peruru
3 years, 11 months ago
Please review the conditional options in the designer; the answer you seek is there.
upvoted 1 times
hbtri2009
3 years, 11 months ago
dude, could you share the document please? Much appreciate for that!
upvoted 7 times
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ryan_hoang4949
Highly Voted 3 years, 10 months ago
The answer is NO. Because conditional branch operators do not support a range (InBetween).
upvoted 12 times
33a7f9e
8 months, 1 week ago
In Power Virtual Agents, conditional branch operators do not directly support range checks (InBetween) like: age >= 18 && age <= 25 Instead, you can use two separate conditions: age >= 18 age <= 25 And configure the branch to match Both conditions.
upvoted 1 times
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petertwilliams
2 years, 11 months ago
Conditional branches do support "in betweens" but in a way that is not obvious. I just successfully implemented this in less than 5 minutes. 1st branch condition = "varAge equal to or less than 17" parallel 2nd branch condition = "varAge equal to or less than 25" parallel 3rd branch condition = "varAge equal to or less than 35" etc Tried and tested. If you enter 15, it goes down the first branch. If you enter 23, it will go down the 2nd branch, etc
upvoted 12 times
BrettusMaximus
2 years, 10 months ago
Regular expression (regex) entities is a far better way. https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling#regular-expression-regex-entities
upvoted 1 times
Nyanne
2 years, 8 months ago
Even if Regex is better, the question isnt asking for the best option, its asking if the proposed option would work... The provided option would work. So the answer is Yes. Thanks for sharing peterwilliams.
upvoted 4 times
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BobHawke
2 years, 5 months ago
Yeah, I tried this and it totally works. So, if Microsoft say that 'Yes' is incorrect, I will be putting in a dispute. There is nowhere in the question that says easier option...so the solution meets the goal.
upvoted 1 times
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RazielLycas
2 years, 7 months ago
I'm sorry but I'm trying to replicate and when I add a condition in the chatbot there is no other option than "is equal to" there is no option for "less than" :-/
upvoted 2 times
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seid92
Most Recent 2 months, 1 week ago
Selected Answer: A
yes it support
upvoted 1 times
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Dr_Lawrence
5 months, 4 weeks ago
Selected Answer: B
No. Verily, thou art required to fashion a bespoke "Age group" entity, forsooth, as it necessitates the delineation of precise age ranges. Thus, the creation of said entity shall allow for the categorical segmentation of individuals according to their respective years. Reference: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
upvoted 1 times
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5f14337
10 months, 1 week ago
Selected Answer: A
By using age for Identify in the question and then adding branches for each group that use conditional logic, you can effectively capture the demographic information and categorize the customer into the correct age group. This approach allows the chatbot to: 1. Ask for the customer's age. 2. Evaluate the provided age. 3. Route the conversation down the appropriate branch based on the age ranges specified (0-17, 18-25, 26-35, 36-55, 55-100). This setup ensures that each age group is handled correctly and the customer is categorized accurately based on their age.
upvoted 2 times
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Hunter3232
1 year, 2 months ago
Studying for the Exam! Does anyone know if Power Virtual Agent questions are still present on the Pl-200?
upvoted 1 times
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Agnes202307
1 year, 4 months ago
Selected Answer: A
you can use conditional branches to categorize the age into the specified groups. So, the overall approach of using branches with conditional logic based on the user's response is correct.
upvoted 2 times
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MrEz
1 year, 4 months ago
The thing that doesn't work is the groups which intersect 55. 36 - 55 and 55 - 100 I wonder how they can make such groups... never mind. I would say Yes. But I agree they probably would like to test if you know about entities from virtual agent. Hence: No.
upvoted 1 times
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Sweden2022
1 year, 5 months ago
Selected Answer: A
the answer is correct.
upvoted 2 times
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D365Apprentice
2 years ago
Selected Answer: A
This will work
upvoted 1 times
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charles879987
2 years, 1 month ago
Selected Answer: B
answer is correct. explanation is not. you need to use regular expression to identity the age group entity. If you need to make the regular expression accommodate multiple patterns you can use the alternation operator | to concatenate regular expressions. For example, you could combine multiple regex patterns to look for multiple age group. once you have it identity and save it to a variable, then use branch conditions to separate age groups
upvoted 1 times
charles879987
2 years, 1 month ago
actually, there is a built-in age entity. use it with OR condition branch https://youtu.be/JsibaNnBOVg https://learn.microsoft.com/en-us/power-virtual-agents/preview/authoring-using-conditions
upvoted 2 times
charles879987
2 years, 1 month ago
so answer is Correct.
upvoted 1 times
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Ikhalil
2 years, 2 months ago
I will choose Yes
upvoted 1 times
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AdyK
2 years, 9 months ago
Took the exam in August 2022. This question was on it.
upvoted 2 times
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Sujadocs
2 years, 9 months ago
This question was part of the exam in Aug 2022
upvoted 1 times
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kojobaggins
2 years, 10 months ago
on exam July 23, 2022
upvoted 1 times
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kojobaggins
2 years, 10 months ago
on exam 7/23/2022
upvoted 1 times
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louieanderson
2 years, 10 months ago
In Exam 07/22/2022
upvoted 1 times
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