exam questions

Exam MB-910 All Questions

View all questions & answers for the MB-910 exam

Exam MB-910 topic 1 question 67 discussion

Actual exam question from Microsoft's MB-910
Question #: 67
Topic #: 1
[All MB-910 Questions]

A company uses Dynamics 365 Field Service.
You create a work order from a case. A field service administrator schedules the work order.
A technician arrives at the site of the work order and is ready to begin work on time.
What is the status of the work order?

  • A. Open ג€" In progress
  • B. Open ג€" Unscheduled
  • C. Traveling
  • D. Open ג€" Scheduled
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/work-order-status-booking-status

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
xoshi23
Highly Voted 1 year, 9 months ago
1. Once the work order is scheduled, the booking created for it has a booking status of Scheduled by default. 2. The creation of a booking automatically changes the work order system status to Open-Scheduled. 3. After the work order is scheduled to a field technician resource, you can see it on the Field Service Mobile app. Then the field technician can note that they are traveling to the work order location by changing the booking status to Traveling. 4. Changing the booking status to Traveling automatically changes the work order system status to Open - In Progress. 5. When the field technician arrives on site and is ready to begin the work, they change the booking status to In Progress. The work order status remains as Open - In Progress. So I think A == Open - In Progress is the right answer .
upvoted 17 times
...
Jack316
Highly Voted 1 year, 10 months ago
Changing the booking status to Traveling automatically changes the work order system status to Open - In Progress. When the field technician arrives on site and is ready to begin the work, they change the booking status to In Progress. The work order status remains as Open - In Progress.
upvoted 6 times
Jack316
1 year, 10 months ago
Answer is correct, when the technician arrived on site, the status will change to Open - In Progress
upvoted 4 times
...
...
DimpleG
Most Recent 9 months ago
A is Correct When the field technician arrives on site and is ready to begin the work, they change the booking status to In Progress. The work order status remains as Open - In Progress.
upvoted 2 times
...
Drchattss
9 months, 3 weeks ago
13/08.....TEST
upvoted 1 times
...
BigM
11 months ago
Selected Answer: A
When the agent gets on site the status is changed to Open - In Progress.
upvoted 1 times
...
powerplatformstar
1 year, 9 months ago
When the field technician arrives on site and is ready to begin the work, they change the booking status to In Progress. The work order status remains as Open - In Progress.
upvoted 2 times
...
ApxA
1 year, 10 months ago
"A technician ... is ready to begin work on time" doesn't mean "A technician ... begins to work on time" I think the right answer is "Open - Schedule" ... until he starts
upvoted 4 times
agoodwin24
1 year, 9 months ago
No, the answer is correct. Refer to the documentation on microsoft learn that the answer provides. "When the field technician arrives on site and is ready to begin the work, they change the booking status to In Progress. The work order status remains as Open - In Progress."
upvoted 4 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...