Exam MS-700 topic 1 question 15 discussion

Actual exam question from Microsoft's MS-700

Question #: 15
Topic #: 1

You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. The company has 300 users and all users have a
Microsoft 365 E3 license.
All users in the company use Microsoft Teams for collaboration.
The company has hired a new technician to help with the management of Microsoft Teams.
You need to assign a security role to the new technician to ensure that he can perform the following tasks for all users:
✑ Access, monitor, and troubleshoot call quality and reliability using data displayed in the Call Quality Dashboard (CQD).
✑ Use the advanced troubleshooting toolset to troubleshoot call quality issues.
Which of the following roles should you assign to the technician? The solution must minimize the assigned permissions.

A. Teams Communications Support Specialist
B. Teams Communications Administrator
C. Teams Communications Support Engineer
D. Teams Service Administrator

Show Suggested Answer

Suggested Answer: C 🗳️

by sukar at July 22, 2021, 11:57 a.m.

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cloudboys

Highly Voted 3 years, 4 months ago

Teams Communications Support Engineer is the right answer, 100% correct, that means C

upvoted 16 times

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2 years, 10 months ago

Teams Communications Support Engineer

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rohitmedi

2 years, 12 months ago

Answer is correct...

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Madhusudhan_Mondal

3 years, 1 month ago

Teams Communications Support Engineer || Troubleshoot communications issues within Teams by using advanced tools. 1. View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset. 2. Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality.

upvoted 3 times

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aragorn9

3 years, 3 months ago

Here, it is also same as specialist but main thing that changes to engineer is 'access to advance troubleshooting toolset' it can be anyone from top till engineer and observe the point 'the solution must minimize the assigned permissions'. So it is engineer only.

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blamsubi

3 years, 4 months ago

Answer: Teams Communications Support Engineer https://docs.microsoft.com/en-us/microsoftteams/using-admin-roles#teams-roles-and-capabilities TC Support Specialist has access to _basic_ tools. So Keyword in question is _advanced_ tools.

upvoted 2 times

TinaTina

2 years, 8 months ago

Teams Communications Administrator-View user profile page and troubleshoot user call quality problems using the advanced troubleshooting toolset. Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. Create new call quality reports, update, and remove call quality reports as needed. Upload and update CQD building data. Teams Communications Support Engineer-View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset. Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. i am confused now

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sukar

3 years, 4 months ago

Typo -- Advance should be Engineer..

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sukar

3 years, 4 months ago

Advance should be specialist.

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