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Exam PL-200 topic 4 question 7 discussion

Actual exam question from Microsoft's PL-200
Question #: 7
Topic #: 4
[All PL-200 Questions]

A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products.
The chatbots must prompt users to enter or select a product.
You need to store the product information so that it can be reused across all chatbots.
Where should you store the model data?

  • A. Global variables
  • B. Custom entities
  • C. Topics
  • D. Multiple choice options
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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Sathesh85
Highly Voted 3 years, 9 months ago
Correct Answer is B, Global Variables or Bot Variables can only work across topics, not across chatbots. So B is correct Ref: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot
upvoted 48 times
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Sushmita_kumari20
Highly Voted 3 years, 9 months ago
Correct answer is B
upvoted 7 times
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5f14337
Most Recent 10 months, 1 week ago
Selected Answer: B
You should store the model data in B. Custom entities. Custom entities in Microsoft Dataverse allow you to define and store structured data that can be reused across multiple chatbots. This is ideal for managing a large number of products and ensuring that the information is consistent and accessible in all your chatbots
upvoted 1 times
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MrEz
1 year, 4 months ago
I cannot confirm that. From my perspective the entities are bot-specific. I tried to go to https://web.powerva.microsoft.com i made sure to remain in the same environment 2 Copilots created. Co-Pilot 1: created new entity list with cars Co-Pilot 2: created new entity with bikes. both of the pilots published. When I go to each Co-Pilot, section Entities, I can just see the Entity created there. I cannot See the List of cars in Co-Pilot 2. Just the list of bikes. Vice-versa I can only see the list of Cars in Co-Pilot one and not the list of bikes. However use custom entities in "several power virtual agents", i would expect cars AND bikes be visible in both Co Pilot Virtual Entities. When I switch to the dataverse make.powerapps.com and chose the respective environment, i don't see any table (aka 'entity') there that refers to this (not even in the default solution (another question: how can I possibly add a copilot to a solution?)).
upvoted 1 times
MrEz
1 year, 4 months ago
maybe "Dataverse Custom entities" but not "But Custom Entities" it gets harder and harder to understand each other ... i hope the next product (increment) will bring another kind of "custom" entity/table option ;-)
upvoted 1 times
MrEz
1 year, 4 months ago
but bot but bot but bot but bot... ;-).. and both could be mistakenly be writen with a double t. ...
upvoted 1 times
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excp
1 year, 10 months ago
B. Custom entities: is correct
upvoted 1 times
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FaresAyyad
2 years, 2 months ago
Selected Answer: B
The answer is custom entity, because it can be used across all bots. https://powerusers.microsoft.com/t5/General/Which-is-the-functional-difference-between-Gobal-Variables-and/td-p/959569
upvoted 2 times
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Ikhalil
2 years, 3 months ago
B. Custom entities
upvoted 1 times
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RazielLycas
2 years, 7 months ago
Selected Answer: B
Correct answer is B
upvoted 1 times
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OldHand1
2 years, 8 months ago
I'm guessing answer in 'B' should be 'model entity' (singular) rather than 'model entities (plural). There are over 1 thousand products, that's a lot of entities.
upvoted 1 times
MrEz
1 year, 3 months ago
if it is dataverse tables why not the ootb product entity. why custom?
upvoted 1 times
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KA90
2 years, 9 months ago
Selected Answer: B
B is correct, across bots not topics,
upvoted 1 times
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Leila24
2 years, 9 months ago
Selected Answer: B
Correct
upvoted 1 times
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Anon303
2 years, 9 months ago
Selected Answer: B
Global Variables are lost at instance end and don't work across bots and instances
upvoted 1 times
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AdyK
2 years, 9 months ago
Took the exam in August 2022. This question was on it.
upvoted 1 times
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Sujadocs
2 years, 9 months ago
This question was part of the exam in Aug 2022
upvoted 1 times
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KrishEXM
2 years, 10 months ago
This one make sense to everyone ? https://powerusers.microsoft.com/t5/General/Which-is-the-functional-difference-between-Gobal-Variables-and/td-p/959569
upvoted 4 times
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kojobaggins
2 years, 10 months ago
Chose Global Variables On exam July 23, 2022
upvoted 1 times
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Fyrus
3 years, 1 month ago
Selected Answer: B
Not only you can reuse it across all chatbots but on all power platform. There are not !global variables" on Chatbots, they are called "Bot variables" and has the single bot as scope, not all bots
upvoted 4 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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