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Exam MB-210 topic 2 question 41 discussion

Actual exam question from Microsoft's MB-210

Question #: 41
Topic #: 2

HOTSPOT -
You are a Dynamics 365 Sales administrator. The sales team has questions about competitor tracking.
You need to provide answers to the questions from the sales team.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer

Suggested Answer:

Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/close-opportunity-won-lost-sales

by lummi at Sept. 2, 2021, 10:18 a.m.

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SashM

Highly Voted 2 years, 2 months ago

The given answer are correct. because competitor field is closed when opportunity is open. it is only available when a opportunity is closed as lost. ref: https://docs.microsoft.com/en-us/dynamics365/sales/close-opportunity-won-lost-sales

upvoted 6 times

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LukasLu

Highly Voted 2 years, 7 months ago

In the Opp record, it has a subgrid to fill in existing competitors. When closing an Opp as won/lost - it is not a record, it is a pop up to change status of the current Opp record. So answers are: Opportunity record. Competitor Win/Lost (it's OOB report for sales).

upvoted 5 times

Newb007

9 months, 3 weeks ago

SEe the link provided in answer ... I know what you mean but the "close" record is acutally an activity record. (related record) . "When you close an opportunity record, all the information that you enter is available in the associated Opportunity Close record. To see the associated Opportunity Close records, on the Related tab, select Activities. Then, on the Activities tab, open the Closed Activity Associated View."

upvoted 2 times

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loulou2105

2 years, 5 months ago

We are speaking about a WINNING competitor, so the opportunity is about to be closed. So Opportunity close record

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NA1926

Most Recent 7 months, 1 week ago

1b-2b corretto

upvoted 1 times

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NA1926

7 months, 3 weeks ago

1b-2b corretto

upvoted 1 times

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NA1926

8 months, 2 weeks ago

1b-2b correct

upvoted 1 times

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MARIANA123

1 year, 8 months ago

Answer is correct

upvoted 1 times

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cspx97

2 years, 1 month ago

Must be competitor win/loss report. https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/sales-insights-reports?view=op-9-1 Competitor win/loss record: "Use this report to compare how your sales team performs against your competitors" Sales history report: "Use this report to see how your sales reps have performed and how much revenue they have generated for your business" Sales history report provides information on how many sales the sales reps have closed (either won or lost) but it doesn't compare the performance against competitors

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GaneshChowhan400

2 years, 8 months ago

1 should be Opportunity record. Because when we close a Opp as Won, on Close opp form Competitor is locked.

upvoted 2 times

hxwinchester

2 years, 8 months ago

"Opportunity Close record" >> i think this means the pop-up when you close the opportunity? Where u specify the status (Won/Loss) then you add the competitor?

upvoted 4 times

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lummi

2 years, 9 months ago

absolutely

upvoted 2 times

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