HOTSPOT - You need to implement sales lost to competitors. What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
I think that the first answer is. Modify Cloase opportunity option set, because opportunity Status option set fieldas are: In Progress and On-Hold. The second answer is correct.
No Opp Status values are Open/Won/Lost. Opp Status Reason is In Progress/On Hold (on Opp form, the Status Reason field is labelled Status - very confusing)
I think first answer is "Modify Status Reason" as Status Reason field is always used to give further detail to the Status field. It's not "Opportunity Status", those values are for overall status; it's not "Close Opportunity optionset", as that isn't a field (that answer seems to be broadly referring to the Status Reason field on Opportunity Close entity)
I am thinking the same idea too. The Opportunity Status must be Lost, I don't think we should change that. Instead, we can modify / add more status reason. The current status reason for Lost is Canceled / Out-Sold
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