Exam MB-300 topic 5 question 21 discussion

Actual exam question from Microsoft's MB-300

Question #: 21
Topic #: 5

You are a Dynamics 365 Finance system administrator.
A user is reporting an issue with the Sales Order form. The UI for the form is not loading properly, and there are some performance issues. The object was working fine until the most recent update release. The who personalized the form is using Microsoft Edge. No other users are reporting issues.
You need to resolve the issue.
What should you do?

A. Reset all the usage data for the user.
B. Switch to Microsoft Edge instead of Internet Explorer 11.
C. Reimport and compile the AOT object causing issues.
D. Open the form in a new Microsoft Edge InPrivate session.

Show Suggested Answer

Suggested Answer: A 🗳️
Reference:
https://stoneridgesoftware.com/how-to-clear-usage-data-or-personalizations-in-dynamics-365-finance-and-operations/

by Wootek1993 at Sept. 16, 2021, 12:44 p.m.

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Wootek1993

Highly Voted 3 years, 7 months ago

There are several versions of this question in the exam. The question has two possible correct answers: 1. Switch to Microsoft Edge instead of Internet Explorer 11. 2. Reset all the usage data for the user.

upvoted 10 times

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Shaowei

Most Recent 2 years, 6 months ago

Why run Edge in private model is not a choice to determine the issue?

upvoted 1 times

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Nouman047

3 years, 4 months ago

Correct

upvoted 2 times

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AntoonvM

3 years, 5 months ago

it is nowhere indicated that the user was working in Internet explorer

upvoted 4 times

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