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Exam PL-200 topic 10 question 3 discussion

Actual exam question from Microsoft's PL-200
Question #: 3
Topic #: 10
[All PL-200 Questions]

HOTSPOT -
A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

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Suggested Answer:
Box 1: Load the extracted topic into a variable
Power Virtual Agents uses entities to understand and identify a specific type of information from a user's responses. When saving the identified information to a variable, a variable type will be associated with it. The variable type is analogous with the entity.
In Power Virtual Agents, a topic defines a how a bot conversation plays out.
A topic has trigger phrases ג€" these are phrases, keywords, or questions that a user is likely to type that is related to a specific issue ג€" and conversation nodes ג€" these are what you use to define how a bot should respond and what it should do.

Box 2: Create a custom entity -
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

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Mike2000
Highly Voted 3 years, 4 months ago
Selected 1 - "Load the response into a variable" 2- custom entity on exam 10-Dec-2021. Pass with 870 marks
upvoted 24 times
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adrvapor
Highly Voted 3 years, 7 months ago
I'm not 100% sold on the first solution... Is it possible to "load a topic into a variable"? I don't know how that would work, if I'm not mistaken a topic doesn't have a value you can store in a variable, right? "Use smart matching to load an entity into a topic" sounds weird too but a bit more reasonable. You're trying to identify a company, smart matching could help with that if the name isn't exactly as defined in the custom entity. It's the "load into a topic" part that sounds weird though. "Load the response into a variable" is really simple, but it's the most correct one I guess. You can use the variable later to do anything...
upvoted 9 times
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33a7f9e
Most Recent 7 months ago
Identify and reference the company event a guest mentions: B. Use smart matching to load an entity into a topic: This allows the chatbot to recognize and reference specific events mentioned by the guest, ensuring accurate responses related to the event’s start time. Identify attributes for snow conditions: A. Create a custom entity: This allows you to define and store specific attributes related to snow conditions, such as current snow depth, forecast, and conditions, which the chatbot can then use to provide detailed and accurate information.
upvoted 3 times
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MrEz
1 year, 2 months ago
1B 2A Use smart matching to load an entity into a topic. "load" sounds really weird, you just add it. Load the extracted topic into a variable. if we define topic like the bot topics, the full conversation path you do not load that 'topic' into a variable. but the end consumer has a 'topic' but that's not the point from my perspective.
upvoted 1 times
MrEz
1 year, 2 months ago
1 a) question->Identify->response: variable. in this sense response... maybe makes sense (question/response) b) use smart matching to load an entity into a topic. smart matching does not 'load an entity into a topic' you select the entity . c) load the extracted topic into a variable. so means it loads the full system topic or user topic to a variable? or is it here, again, two sides of the meaning 'topic'?
upvoted 1 times
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Ikhalil
2 years, 1 month ago
Use smart matching to load an entity into a topic. Create a custom entity.
upvoted 2 times
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RazielLycas
2 years, 5 months ago
I've translated the question and the answers in my mother tongue and I can't understand why it can't be the smart matching, if you populate the entity table with the name of that events, won't the bot be able to identify them ? about the snow forecast... I can't understand why the entity, and how the bot can correlate with the actual weather forecast?
upvoted 1 times
RazielLycas
2 years, 5 months ago
https://carldesouza.com/entities-and-smart-matching-in-power-virtual-agents/
upvoted 1 times
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BrettusMaximus
2 years, 9 months ago
1 - Smart Matching 2- custom entity The user types a sentence about the start time of an event. Smart matching can extract this information and apply it in the next Topic "Snow conditions". "Snow Condition" would be a custom entity.
upvoted 2 times
BrettusMaximus
2 years, 9 months ago
Addendum - SlotFilling does the inserting into the Topic after Smart Matching does its work.
upvoted 1 times
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Rouki85
3 years ago
can't we get snow conditions from mns weather? so just create a new variable?
upvoted 1 times
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jkaur
3 years, 2 months ago
1 - "Load the response into a variable" 2- custom entity
upvoted 2 times
MrEz
1 year, 2 months ago
the response from what? the consumer? there is no indication what delivers the response.
upvoted 1 times
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Jelleve
3 years, 3 months ago
- since a company event is not a predefined event, I wouldn't choose 'extracted topic' i choose 'Load the response into a variable'
upvoted 2 times
MrEz
1 year, 2 months ago
that's not a response, that is a question
upvoted 1 times
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aXon
3 years, 5 months ago
in exam 11/23/21
upvoted 1 times
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bbhworld
3 years, 6 months ago
1 - "Load the response into a variable" 2- custom entity More logic
upvoted 7 times
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SarAbd
3 years, 7 months ago
in exam 16/09/2021
upvoted 3 times
PiriQuiri
3 years, 7 months ago
it is useless to write that it was in the exam if you do not say the answer, you had better not write anything
upvoted 27 times
lawbster
3 years, 6 months ago
well unless u get 100% on a topic u dont know if u got the answer right or not, the comment is useful so u can see that its still relevant at a certain date.
upvoted 34 times
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SarAbd
3 years, 7 months ago
resort portal
upvoted 1 times
SarAbd
3 years, 7 months ago
please ignore.
upvoted 1 times
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