Exam AZ-900 topic 1 question 1 discussion

So the answer would be this one? Can anyone confirm? Basic DEVELOPER STANDARD PROFESSIONAL DIRECT

As per the support plan from Azure portal under Basic plan, The "Technical support" and "Who can Open Cases" are blank. So from my understanding, under Basic plan we can not have either technical support nor open any cases. Source - https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/supportPlans So the answer should be Dev, Standard, Professional Direct.

A is valid answer see full discussion https://lc.cx/Iayyv6

Perfect example of a question I hate. I know how to setup service catalogs, including flows for fulfilling requests. Don't know the exact terminology of the parts so I have to fail the exam over this. https://surl.lu/umoxgo

Basic, Developer, Standard, Professional Direct. Since Premier support is deprecated "As of July 1, 2021, Microsoft no longer offers Premier Support agreements for new commercial customers or commercial customers that have transitioned to Microsoft Unified." https://www.microsoft.com/en-us/premier-support-end-of-sale#:~:text=As%20of%20July%201,%202021,%20Microsoft%20no%20longer,offers%20Premier%20Support%20agreements%20for%20renewing%20commercial%20customers.?msockid=385baff101136c573b5cbadf00246dc7 https://azure.microsoft.com/en-us/support/plans/

Basic; Developer; Standard; Professional Direct - https://azure.microsoft.com/en-us/support/plans Premier - No Longer Available - https://www.microsoft.com/en-us/microsoft-unified/premier-support

As of 21st November, 2024, the URL (https://azure.microsoft.com/en-us/support/plans/) lists out four plans Basic > Developer > Standard > Professional Direct. Each options allows us to request support.

Most of the questions in here are still valid – I passed the exam today – the 14/11/24 with a score of 920 out of a possible 1000. Many answers in are plainly wrong. The questions and answers have been copied from other sites with no proper technical validation. The validation is provided by many users in this site who corrected many of the answers giving a reason why. Also note that Microsoft has changed the name of some technologies which are as yet to be incorporated in this site. One such example is ENTRA ID which is the new name for AZURE AD. I also got a 50% discount for the exam by attending an online Microsoft session on Azure Foundations. Link in here https://learn.microsoft.com/en-us/credentials/certifications/azure-fundamentals/?practice-assessment-type=certification

Basic, Developer, Standard, Professional direct can submit as many support tickets as they need

As case severity and response time is mention only for developer, standard and Professiona Direct. Answer is DEVELOPER - STANDARD PROFESSIONAL DIRECT DEVELOPER CASE SEVERITY Any RESPONSE TIME 8 STANDARD CASE SEVERITY C B A RESPONSE TIME 8 4 1 PROFESSIONAL DIRECT CASE SEVERITY C B A RESPONSE TIME 4 2 1

From chatptg: Azure offers several support plans that allow opening of new support requests, including: Basic Support: provides 12x5 technical support with a 1-hour response time for critical issues. Developer Support: provides 24x7 support for development and testing. Standard Support: provides 24x7 technical support with a 1-hour response time for critical issues. Professional Direct: provides personalized 24x7 technical support directly from Microsoft experts. Premier Support: provides the highest level of technical support with dedicated support engineers. All of these support plans allow for opening new support requests. The level of support and response time vary between the plans. So all of them

The Azure support plans that allow for new support requests to be opened are: Developer Standard Professional Direct The Basic support plan does not allow for new support requests to be opened, as it is a self-help and community-based support option

The correct answer should be: -Developer -Standard -Professional Direct -Premier I found this explanation: The Basic support plan does not allow opening new support requests. It only provides access to billing and subscription management support, online self-help resources, and support forums. The Developer, Standard, Professional Direct, and Premier support plans all allow your company to open new support requests with Microsoft for technical assistance. These plans offer increasing levels of support, response times, and additional benefits as you move up the tiers. The Developer plan has the lowest cost and is suitable for trial and non-production environments. Standard is ideal for production workloads, while Professional Direct and Premier provide the highest level of support with faster response times, proactive guidance, and additional services like on-demand training and advisory consultations.

If you want the ability to open new support requests, you should subscribe to Developer, Standard, Professional Direct, or Premier support plans. The Basic plan does not offer the ability to open support tickets.

Basic, Developer, Standard, Professional direct can submit as many support tickets as they need https://azure.microsoft.com/en-us/support/plans

DEVELOPER STANDARD PROFESSIONAL DIRECT PREMIER

DEVELOPER STANDARD PROFESSIONAL DIRECT Premier