exam questions

Exam PL-600 All Questions

View all questions & answers for the PL-600 exam

Exam PL-600 topic 1 question 18 discussion

Actual exam question from Microsoft's PL-600
Question #: 18
Topic #: 1
[All PL-600 Questions]

DRAG DROP -
A new customer asks you to design a solution for a Power Apps app that uses Microsoft Dataverse.
The customer wants to keep the service process simple and save on both licensing and development time.
You need to recommend solutions for the customer.
What should you recommend? To answer, drag the appropriate setting to the correct drop targets. Each source may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Show Suggested Answer Hide Answer
Suggested Answer:
Box 1: Model-drive app -
Integration with Microsoft Outlook requires a Model-driven app.
Box 2: Dynamics 365 Customer Service
Schedule anything in Dynamics 365 using Universal Resource Scheduling. You can enable scheduling for any entity in Dynamics 365 Sales, Field Service,
Customer Service, and Project Service Automation, including custom entities.

Box 3: Canvas app -
Reference:
https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource-scheduling

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Edi41
Highly Voted 1 year, 11 months ago
Correct
upvoted 8 times
...
Vin22CRM
Highly Voted 2 years, 3 months ago
Correct
upvoted 5 times
...
Newb007
Most Recent 1 year, 6 months ago
Why not D365 CS for all three? save money and time developing?
upvoted 2 times
...
Odidepse
2 years ago
On a note Dynamics 365 is a model driven app module and can show as an outlook app.I hate this question but presented answer is correct.
upvoted 4 times
Odidepse
2 years ago
My bad, d365 customer service module is more expensive so make your own version of customer service using model driven app. Questions is save money, still correct answer.
upvoted 1 times
...
...
Oakeshott
2 years, 4 months ago
Is universal scheduling an element of customer service? I am afraid it is not. It is only an element of field service and project operations
upvoted 1 times
Mustaque
2 years, 3 months ago
MS Docs: Schedule anything in Dynamics 365 using Universal Resource Scheduling. You can enable scheduling for any entity in Dynamics 365 Sales, Field Service, Customer Service, and Project Service Automation, including custom entities.
upvoted 8 times
MrEz
8 months, 4 weeks ago
Dynamics 365 Sales: no!
upvoted 1 times
...
...
Shamir06
2 years, 3 months ago
your answers please
upvoted 1 times
...
MrEz
8 months, 4 weeks ago
Dynamics 365 Customer Service: Book cases to customer service reps in the right department and time zone. https://learn.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource-scheduling
upvoted 1 times
...
...
Icky
2 years, 5 months ago
i Agree
upvoted 1 times
...
rajrutu
2 years, 6 months ago
this was present today
upvoted 1 times
...
giogo
2 years, 9 months ago
correct
upvoted 1 times
...
Hatz
3 years ago
Agree!
upvoted 3 times
...
bee2
3 years, 1 month ago
Correct
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...