An air conditioning company uses Dynamics 365 Field Service. When a problem is detected with a customer's air conditioning system, a new case must be opened automatically. You need to recommend a solution for the company. What should you recommend?
In this scenario, the best solution to recommend would be C. Connected Field Service.
Connected Field Service is a feature of Dynamics 365 Field Service that enables the detection of problems with a customer’s air conditioning system and automatically triggers the creation of a new case. This allows for proactive maintenance and can significantly improve customer satisfaction by resolving issues before they become critical.
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