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Exam MD-100 topic 14 question 2 discussion

Actual exam question from Microsoft's MD-100
Question #: 2
Topic #: 14
[All MD-100 Questions]

You need to take remote control of an employee's computer to troubleshoot an issue.
What should you send to the employee to initiate a remote session?

  • A. a numeric security code
  • B. a connection file
  • C. an Easy Connect request
  • D. a password
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Suggested Answer: A 🗳️
Reference:
https://support.microsoft.com/en-us/help/4027243/windows-10-solve-pc-problems-with-quick-assist
by CaloyB_IT at Nov. 17, 2021, 10:51 a.m.

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Bossschetar
2 years, 8 months ago
"An employee has a computer named Computer11. Computer11 has a hardware failure that prevents the computer from connecting to the network." How do you connect remotely to a PC that is not connecting to network :)
upvoted 1 times
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CaloyB_IT
3 years, 7 months ago
Answer is A - Technical requirements "Ensure that the service desk uses Quick Assist to take remote control of an employee's desktop during support calls" You have to provide a code to the user to connect to Quick assited
upvoted 2 times
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C (25%)
B (20%)
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