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Exam MB-240 All Questions

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Exam MB-240 topic 1 question 22 discussion

Actual exam question from Microsoft's MB-240
Question #: 22
Topic #: 1
[All MB-240 Questions]

You are setting up a maintenance agreement for a new customer that will require preventative maintenance visits as well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accurately reflects the agreed upon price list. The price of the spare parts used in equipment repairs varies significantly by the territory where the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices for work completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.

  • A. Add a regional price list to the agreement that includes the price for products and services used.
  • B. Add a regional price list to the work order product that includes the price for products and services used.
  • C. Add a territory relationship to the work order that includes the price for products and services used.
  • D. Add a regional price list to the work order type that includes the price for products and services used.
  • E. Add a territory relationship to the agreement that includes the price for products and services used.
Show Suggested Answer Hide Answer
Suggested Answer: ABD 🗳️

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Suchi
Highly Voted 4 years, 6 months ago
The agreement has no territory and the WO's territory does not affect pricing. Work Order Types however have a price list and can also be referenced in agreements. So my suggestion would be A, B & D. I learnt about entitlements while preparing for this course and I am a little surprised that entitlements do not show up as an option. I assume this quiz was created before entitlements were added to WO Products and WO Services. https://docs.microsoft.com/en-us/dynamics365/field-service/work-order-entitlements
upvoted 9 times
BeastyBee
4 years, 3 months ago
I agree with A, B & D. territories do not affect pricing. Only price lists do and they can be set on the agreement, work order & work order products.
upvoted 3 times
BeastyBee
4 years, 3 months ago
& work order type.
upvoted 2 times
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Adam_Stedry
Most Recent 8 months, 1 week ago
In exam 08/23.
upvoted 1 times
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Candy2002
1 year, 5 months ago
I suggest it is A B D, for territory is only tie with customer / user. There is no tie on WO.
upvoted 1 times
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ceejaybee
1 year, 10 months ago
In exam, Jun-22
upvoted 2 times
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ceejaybee
1 year, 11 months ago
Selected Answer: ABD
ABD, based on references given
upvoted 2 times
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BGOLD
2 years, 4 months ago
Selected Answer: ABD
There does not seem to be a way to relate a price list to a territory, therefore I would suggest A, B, D
upvoted 4 times
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Sravan8710
2 years, 9 months ago
Answer B,C,D
upvoted 1 times
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fhqhfhqh
2 years, 11 months ago
This question was in the exam.
upvoted 2 times
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Suchi
4 years, 6 months ago
Can someone confirm why option A is coreect?
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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