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Exam MB-210 topic 11 question 3 discussion

Actual exam question from Microsoft's MB-210
Question #: 3
Topic #: 11
[All MB-210 Questions]

You need to add the unfavorable credit and reference check reasons to the RFQ close process.
What should you do?

  • A. Delete the RFQ Lead record.
  • B. Create custom status reasons.
  • C. Convert the credit and reference activities to an opportunity.
  • D. Add a stage to the business process flow.
  • E. Create custom activities for the credit and reference checks.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-opportunity-close-experience
by JoeS007 at Dec. 16, 2021, 12:31 a.m.

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NA1926
7 months, 2 weeks ago
Selected Answer: B
corretto
upvoted 1 times
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NA1926
8 months ago
Selected Answer: B
correct
upvoted 1 times
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EK1986
2 years, 4 months ago
In exam 04.02.2022
upvoted 1 times
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mrejay
2 years, 4 months ago
correct
upvoted 2 times
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JoeS007
2 years, 5 months ago
The statement says: "If a customer's credit and reference review is unfavorable, the finance manager must follow up with the customer and the sales representative by phone". I would think the answer is to create an activity.
upvoted 1 times
SalvoIAV
2 years, 2 months ago
yes, but not a "custom" activity. You should create the new status reason and, when necesary, create a phone call activity as follow up.
upvoted 1 times
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