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Exam MB-240 topic 1 question 31 discussion

Actual exam question from Microsoft's MB-240

Question #: 31
Topic #: 1

DRAG DROP -
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task.
Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

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Suggested Answer:

by Suchi at Oct. 20, 2019, 12:31 p.m.

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Highly Voted 4 years, 4 months ago

2nd one should be Requirement Group.

upvoted 13 times

siraj

2 years, 1 month ago

Yes correct. "Requirement groups allow you to define groups of resources that would be appropriate for a job and to then schedule all those resources with a single search"

upvoted 2 times

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Suchi

Highly Voted 4 years, 7 months ago

1st one should be Requirement Group, not Resource crew. In a Resource crew, everyone has the same skills. 3 technicians and one inspector and also an equipment is facilitated by Requirement group. Open edX has a practice example that includes consultation rooms, doctors, practitioner etc.

upvoted 9 times

d365ppp

1 year, 11 months ago

No no. Crews just like a movie crew, you have a director, actor, actress, lights, etc. That is crew. Can be tech of various skills, inspector, machines etc. Under Req Group , you can include crews , machines, faci, etc.

upvoted 1 times

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glaser_Wipfli

4 years, 3 months ago

esource crews allow dispatchers to search and schedule multiple resources at once. This can include a group of employees, subcontractors, equipment, facilities, or any combination thereof who will perform the same work during a period of time. https://docs.microsoft.com/en-us/dynamics365/field-service/resource-crews

upvoted 6 times

Gkane

3 years, 7 months ago

So can requirement groups

upvoted 2 times

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UrvinL

Most Recent 11 months, 2 weeks ago

Correct answer is Resource group Resource crew Schedule board Booking rule

upvoted 1 times

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Candy2002

1 year, 6 months ago

I think 1. Resource Crew 2. Requirement Group 3. Schedule Board 4. Booking Rule Because the one booked in schedule book will be in requirement group even it is defined as Resource Crew. "When a single requirement is booked to a crew, manually or with the schedule assistant, a requirement group is automatically created and all bookings are related to the requirement group. It ensures that crew bookings are in sync if you change them. The Auto Group Type of the requirement group is set to Crew."

upvoted 1 times

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BronsPylades

2 years, 5 months ago

What's the correct answer? Requirement Group Requirement Group Schedule Board Booking Rule or Resource Crew Requirement Group Schedule Board Booking Rule Still not sure.

upvoted 1 times

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Swams

2 years, 5 months ago

1 - Resource crew - Resource can be technicians with different skill or equipment 2 - Requirement Group. 3 - Schedule Board 4 - Booking Rule

upvoted 3 times

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Power_Ninja

3 years, 3 months ago

Resource Group (agree with Suchi, you can't configure a Crew based on the requirement), Resource Crew (I could be wrong but thinking "Heavy machinery Crew?" , Schedule Board, Booking Rule

upvoted 1 times

xkqn2c

2 years, 3 months ago

I agree #2 should be Resource Crew: "Resource crews allow dispatchers to SEARCH and schedule multiple resources at once."

upvoted 1 times

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Qr4nk

4 years, 1 month ago

I think that all answers are just fine. They seem to be not 100% clear but correct.

upvoted 1 times

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arow

4 years, 2 months ago

I think that first should be Incident type and second Requirement Group. https://docs.microsoft.com/en-us/dynamics365/field-service/configure-incident-types . Crews should be used for multiple resources that are working together for period of time.

upvoted 3 times

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