Exam MS-700 topic 4 question 28 discussion

Actual exam question from Microsoft's MS-700

Question #: 28
Topic #: 4

HOTSPOT -
You have a Microsoft 365 subscription that uses Microsoft Teams.
You need to configure phone settings to meet the following requirements:
✑ Put a call on hold, and then transfer the call.
✑ Hide the calling phone number of outgoing calls.
What should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer

Suggested Answer:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-the-caller-id-for-a-user

by AJSid at Dec. 22, 2021, 4:03 p.m.

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AJSid

Highly Voted 1 year, 1 month ago

it should be Call Park Policies, Call park lets people put a call on hold and transfer it to other people within your organization.

upvoted 22 times

Harshul

10 months ago

It should be Call Forwarding. Use call forwarding or simultaneous ringing to send calls to other users or external phone numbers https://docs.microsoft.com/en-us/learn/modules/manage-phone-system-for-microsoft-teams/08-create-manage-calling-policies

upvoted 4 times

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banderas

1 year, 1 month ago

fully agree !!

upvoted 2 times

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VHarripersad

Highly Voted 11 months, 1 week ago

Forwarding - When u select transfer, call auto goes on hold while u enter name/number to transfer. Call park - call is put on hold with a code generated, however call is NOT TRANSFERRED. Call HAS TO BE RETRIEVED.

upvoted 16 times

Jshuf

3 months ago

Call forwarding – Routes calls to another number immediately; not about placing calls on hold. all calls have to be retrieved, in call park the call is transferred by the user who puts the call on hold. so, I don't know why you would say that. Call park easy tip "Park it now, give keys to someone else and they pick it up later" —perfect for hold and transfer

upvoted 1 times

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876LKZ

Most Recent 12 months ago

Call park policies does not forward. It puts the call on hold and the receptionist makes an announcement with a code. Call forwarding is the right answer.

upvoted 7 times

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fejoes

1 year, 1 month ago

It should be Call Park Policies and Caller ID Policies

upvoted 8 times

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