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Exam MS-700 topic 5 question 10 discussion

Actual exam question from Microsoft's MS-700

Question #: 10
Topic #: 5

You have a Microsoft 365 subscription that uses Microsoft Teams.
A user reports an error when he attempts to share his screen during meetings by using the Microsoft Teams Windows Desktop client.
You need to collect the Microsoft Teams client log files from the user's device.
What should you do?

A. From the Microsoft Teams client settings, select Disable GPU hardware acceleration.
B. Select Ctrl + Alt + Shift + 1.
C. Select the Windows logo key + Alt + Shift +1.
D. From the Microsoft Teams client settings, select Enable logging for meeting diagnostics.

Show Suggested Answer

Suggested Answer: B 🗳️
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files

by banderas at Dec. 29, 2021, 3:37 p.m.

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Asmiin

1 year ago

Debug, Desktop, and Media logs will be collected in one folder with the name MSTeams Diagnostics Log <local date and time>. This folder can be compressed and shared when you open a support request with Microsoft Support. The folder will contain folders for Desktop, Meeting (Media), and Debug (web). You can collect the files using the following keyboard shortcuts: Ctrl + Alt + Shift + 1

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JamesGolding

1 year, 2 months ago

confirmed that B is the correct answer. I just did this on my Teams client and logs were downloaded. Ctrl+Alt+Shift+1

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VHarripersad

1 year, 9 months ago

Straight forward answer. D does not allow to collect log, B allows to collect log. If there were two choices to select, then B and D. Yes D for screen sharing issues, but they asking to collect logs, D along wouldn't create and download the logs. Answer B

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ParagN

1 year, 9 months ago

Media logs contain diagnostic data about audio, video, and screen sharing in Teams meetings. They are required for support cases that are linked to call-related issues. Should be D Media logging is turned off by default. To log diagnostic data for Teams meetings, users must turn on the option in the Teams client. Go to Settings > General, select the Enable logging for meeting diagnostics (requires restarting Teams) check box, restart Teams, and reproduce the issue.

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Dpedrosa

1 year, 9 months ago

Screen sharing could be media logs? In this case could be D?

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Malkerian

1 year, 9 months ago

On Exam 28.02.22

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n060dy101

1 year, 10 months ago

You will need to view the Microsoft Teams debug logs to troubleshoot the issues. Or, if you are the End User, this is how to get the logs to send to your Support Engineers to troubleshoot. Open Microsoft Teams, and on your keyboard, select Ctrl+Alt+Shift+1

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Jared144

1 year, 11 months ago

They are talking about about Sharing screen, which would be video related and hence require you to enable logging for meeting diagnostics. Answer: D

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banderas

1 year, 11 months ago

I think answer D is wrong since the question is asking for the client logs and NOT for the debug logs, which we get with answer B.

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