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Exam MB-910 topic 1 question 76 discussion

Actual exam question from Microsoft's MB-910

Question #: 76
Topic #: 1

A company sells and services clothing washing machines and dryers. The company uses Dynamics 365 Field Service.
You need to proactively monitor customer's equipment to identify problems and maintenance needs.
Which two Connected Field Service options can you use?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Dynamics 365 Remote Assist integration
B. Dynamics 365 mobile app
C. Azure IoT Central
D. Azure IoT Hub

Show Suggested Answer

Suggested Answer: CD 🗳️

by ryanmagic at Jan. 7, 2022, 1:15 a.m.

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SnottyPudding

Highly Voted 2 years, 8 months ago

Selected Answer: CD

Both Azure IoT Central and IoT Hub are listed as Connected Field Service options (https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service#connected-field-service-for-azure-iot-hub), so I believe the answer given is correct.

upvoted 9 times

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sshah4

Most Recent 8 months, 3 weeks ago

ANSWER: CD

upvoted 1 times

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nailedIT

1 year, 3 months ago

Selected Answer: CD

C. Azure IoT Central and D. Azure IoT Hub. Connected Field Service is a feature of Dynamics 365 Field Service that enables the detection of problems with a customer’s equipment and automatically triggers the creation of a new case. This allows for proactive maintenance and can significantly improve customer satisfaction by resolving issues before they become critical. Azure IoT Central and Azure IoT Hub are both powerful tools that can be used to connect devices and collect real-time data on their performance and condition, enabling proactive problem diagnosis and identification of potential issues even before customers become aware of them

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LucaV6

2 years, 5 months ago

Why not Remote Assistant?

upvoted 1 times

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pgchand

2 years, 5 months ago

Additional info IoT central is SaaS service , IoT Hub is PaaS service

upvoted 2 times

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Ameed

2 years, 6 months ago

Selected Answer: CD

I would say the given answers are correct.

upvoted 2 times

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TiagoNoronha

2 years, 6 months ago

Selected Answer: CD

https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service Based on this link, I would say the given answers are correct...

upvoted 3 times

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Pezado

2 years, 8 months ago

Selected Answer: BC

Raks1979's link doesn't rule out the mobile app (which can IoT alerts). Also, Azure IoT Hub is an add-on for Connected Field Service. https://docs.microsoft.com/en-us/dynamics365/field-service/cfs-mobile-powerapp https://docs.microsoft.com/en-us/dynamics365/field-service/cfs-iot-overview https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

upvoted 1 times

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Pezado

2 years, 8 months ago

Raks1979's link doesn't rule out the mobile app (which can IoT alerts). Also, Azure IoT Hub is an add-on for Connected Field Service. Answer should be Azure IoT Central and Field Service Mobile App. https://docs.microsoft.com/en-us/dynamics365/field-service/cfs-mobile-powerapp https://docs.microsoft.com/en-us/dynamics365/field-service/cfs-iot-overview https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

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[Removed]

2 years, 9 months ago

https://dynamics.microsoft.com/en-gb/field-service/field-service-management-software/

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ryanmagic

2 years, 11 months ago

Is this correct? testprep is saying Dynamics 365 mobile app + Azure IoT hub

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