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Exam PL-100 topic 3 question 55 discussion

Actual exam question from Microsoft's PL-100

Question #: 55
Topic #: 3

A clothing retailer is creating a Power Virtual Agents chatbot in Microsoft Teams. The chatbot will use Microsoft Dataverse for Teams to provide sales metrics by store.
A user wants to be able to ask the chatbot to see all the sales for pants.
You need to configure the chatbot to provide sales data for pants even when a user enters the terms jeans, slacks, or trousers.
Which chatbot component should you use?

A. Skills
B. Tables
C. Topics
D. Supported languages
E. Entities

Show Suggested Answer

Suggested Answer: E 🗳️

by Xioz at Feb. 20, 2022, 10:32 p.m.

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RazielLycas

Highly Voted 2 years, 7 months ago

Selected Answer: E

ENTITIES is right, you shall create a category in a close list for each piece of clothes and assign synonym for each of them. https://learn.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling#closed-list-entities

upvoted 10 times

W2S3

2 years, 5 months ago

Answer is correct. It is indeed Entities. See the link RazielLycas posted

upvoted 2 times

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Klement1n

Most Recent 1 year, 9 months ago

TOPICS (The user want to know the info from the dataverse table and by asking, the topics will trigger the action and show the information) https://learn.microsoft.com/en-us/training/modules/create-chatbot-power-virtual-agents-dataverse-teams/5-call-action-pull-data

upvoted 2 times

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Net_IT

2 years, 5 months ago

Selected Answer: E

I agree with RazielLycas that is should be answer E. In the topics you could theoreticaly put all the synonyms as trigger phrases buts that's not good practice + you would have to configure this for every other topic.

upvoted 2 times

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Jerrycheng

2 years, 5 months ago

Selected Answer: E

I think it should be Entities, seems both of topic and entities can be mapped with different wording. However, Entities is using for category the items but topics is using for grouping a list of action.

upvoted 2 times

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[Removed]

2 years, 5 months ago

Selected Answer: E

Entities are used to recognize specific keywords or phrases in a user's input, and they can be used to map multiple synonyms or variations of a term to a single entity. In this case, you would want to create an entity for "pants" and include synonyms such as "jeans", "slacks", and "trousers" so that the chatbot can recognize and respond to those terms when a user is asking for sales data for pants.

upvoted 2 times

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OCGMISP

2 years, 9 months ago

Selected Answer: C

Topics is the right answer.

upvoted 3 times

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99XpWaste

3 years, 3 months ago

Selected Answer: C

C: Topics for trigger phrases

upvoted 1 times

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Xioz

3 years, 4 months ago

Selected Answer: C

Topics Source: https://docs.microsoft.com/en-us/learn/modules/create-chatbot-power-virtual-agents-dataverse-teams/3-create-modify-topics#create-a-topic

upvoted 4 times

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