Exam MB-910 topic 1 question 72 discussion

it is tricky " . While the schedule board and the schedule assistant help schedule a single job, this add-in (Resource Scheduling Optimization) can schedule multiple jobs at once. It maximizes resource use and minimizes travel time " https://learn.microsoft.com/en-us/dynamics365/field-service/rso-overview

To minimize travel time for technicians, the company should implement A. Resource scheduling optimization. Resource scheduling optimization is a feature of Dynamics 365 Field Service that can help optimize routes and minimize travel time for field technicians. It calculates the driving time and distance as field technicians travel, allowing dispatchers to see and optimize travel time and distance. This can contribute to the success of the organization by improving resource utilization and reducing downtime.

"Resource scheduling optimization allows organizations to automatically schedule and reschedule items based on pre-defined goals. This can include maximizing technician working time, minimizing travel, and scheduling high priority items first"

Automated scheduling is often required because scheduling a high volume of jobs manually takes much time. Resource Scheduling Optimization assists dispatcher with job matching and helps free up their time to focus on other tasks. More reasons that organizations use the Resource Scheduling Optimization add-in: Minimized travel time: Ensuring your technicians are taking the shortest possible route with turn-by-turn directions reduces fuel consumption and wear and tear on vehicles. Savings likely surpass the cost of the add-in licenses.

Universal Resource Scheduling - "Because work orders are generally performed onsite, Universal Resource Scheduling schedules the resources with closest proximity to work orders, reducing travel time and costs." https://learn.microsoft.com/en-us/dynamics365/field-service/universal-resource-scheduling-for-field-service

A is ok

A is Correct Resource Scheduling Optimization is a more advanced form of scheduling for field service organizations. While the schedule board and the schedule assistant help dispatchers schedule a single job, this add-in can schedule multiple jobs at once. It maximizes resource utilization and minimizes travel time

Looks like it will be A. https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-with-travel-time They mentioned large number of technicians.

13/08.....TEST

A should be the answer

Based on this doc https://docs.microsoft.com/en-us/dynamics365/field-service/universal-resource-scheduling-for-field-service I think it should be D. "Universal Resource Scheduling schedules the resources with closest proximity to work orders, reducing travel time and costs."

Yes It should be Resource Scheduling Optimization

Since the question refers to a "large number of technicians", makes sense to use Resource Scheduling Optimization

A - Resource scheduling optimization is a more advanced form of scheduling for field service organizations, as you'll see in the Five stages of scheduling adoption. Where the schedule board and the schedule assistant help dispatchers schedule a single job, resource scheduling optimization can schedule many jobs at once, maximizing overall utilization and minimizing total travel time