HOTSPOT - You need to configure the workflows. What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
When a Direct Delivery Sales Order is delivered, it changes status (giving a business event/alert), that can be used by a WF to send a forms pro survey to the primary email address for the customer. This however relies on Power Automate. So it seems they meant Power Automate instead of just a Power App.
Meaning, that all three answers to question 1 are actually correct components. But solving the requirement requires Power Automate.
The first question - answer is A - create an alert that is triggered to send externally to yes, and then active business event of alert, setup flow(Power automate) to trigger this event alert, once triggered, this flow will connect to Microsoft Forms Pro ( Customer voice) survey and get feedback from customer.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/business-events/how-to/FormsPro
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