Exam MB-300 topic 17 question 1 discussion

Actual exam question from Microsoft's MB-300

Question #: 1
Topic #: 17

[All MB-300 Questions]

You need to extend the warranty and SLAs to meet the requirements.
What should you do?

A. Integrate the solution with a Dynamics 365 Data Entity.
B. Configure a Power Automate flow for the solution.
C. Configure the solution for a Power Virtual Agents channel.
D. Integrate the solution into a Power Apps integrated social media platform.

Show Suggested Answer

Suggested Answer: C 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-bot-virtual-agent

by Sisb at March 18, 2022, 7:38 a.m.

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ZQ05

2 years, 5 months ago

Selected Answer: C

Correct

upvoted 1 times

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KSharp

2 years, 5 months ago

Selected Answer: C

Correct

upvoted 1 times

...

Warranty and Service Level Agreements stored in Dynamics 365 /not be exposed directly to sales representatives. For questions about bike-specific warranties and SLA, consumers can contact Adventure Works Cycles directly through social media pages. Then chatbot AI is the solution and put chat agent in the social media. Dump answer is right - C

upvoted 2 times

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