exam questions

Exam 98-369 All Questions

View all questions & answers for the 98-369 exam

Exam 98-369 topic 1 question 3 discussion

Actual exam question from Microsoft's 98-369
Question #: 3
Topic #: 1
[All 98-369 Questions]

You are an IT intern for a retail company.
The staff is not receiving inbound messages, and clients are not receiving the staffs outbound messages.
Which two features of Microsoft Exchange Online should you use to diagnose the issue? Choose two.

  • A. Outlook Web App (OWA) delivery reports
  • B. Exchange Online Protection
  • C. Endpoint Protection
  • D. Message Trace tool
Show Suggested Answer Hide Answer
Suggested Answer: AD 🗳️
D: Office 365 Small Business admins can troubleshoot email delivery problems by using the Exchange Online message trace tool. The tool helps admins track specific messages sent in the past 90 days.
A: Office 365 users and admins can also use delivery reports in Outlook Web App to check the delivery status of messages theyve sent or received. If you sent a message to five people, for example, you can check the status of the delivery of that message to each person.
Go to Delivery reports settings:
1. Sign in to Outlook Web App.
2. At the top of the page, select Outlook (or Mail). Or, select the App launcher , and then select Outlook.


3. At the top of the page, select Settings
> Options.
4. In Options, select Organize email > Delivery reports. Or, in Options, under MAIL > Layout, select Delivery reports.
Reference: Troubleshoot email delivery using the Exchange Online message trace tool https://support.office.com/en-au/article/Troubleshoot-email-delivery-using-the-Exchange-Online-message-trace-tool-e7758b99-1896-41db-bf39-51e2dba21de6
Reference:
https://support.office.com/en-sg/article/Delivery-reports-6556a1d7-e988-4428-88de-48a4ae58555f

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
cloud88
3 years, 1 month ago
A. Outlook Web App (OWA) delivery reports D. Message Trace tool
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...