Exam MB-210 topic 1 question 85 discussion

Actual exam question from Microsoft's MB-210

Question #: 85
Topic #: 1

HOTSPOT -
You are a Dynamics 365 Sales administrator for a medical office. The office provides a new service for doctors to consult with patients online on a first come, first served basis. Patients are created as Contacts. Doctors can only view patient records for patients in their care.
The doctors need to see a graph of all interactions with each patient.
You need to create an entity to log online interactions.
How should you configure the entity? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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Reference:
https://www.loganconsulting.com/blog/create-custom-activity-entities-in-dynamics-365-for-sales/ https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/types-of-entities?view=op-9-1

by estrelle2008 at April 25, 2022, 3:39 p.m.

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estrelle2008

Highly Voted 2 years, 1 month ago

As you need to configure the entity for the online interactions, I guess the answer should be Custom Entity. You also need to define the new entity as an activity entity, to be able to log it in the contacts timeline, but that is not the question.

upvoted 9 times

JudT

9 months, 3 weeks ago

If you agree that the ownership is User or team then the Type can only be a Custom activity. "Activity entities can only be owned by a user or team, they can’t be owned by an organization".

upvoted 3 times

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