HOTSPOT - You need to recommend a collaboration tool for each group. Which tool should you use? To answer, select the appropriate tool in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
Suggested Answer:
Box 1: Microsoft Teams - Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Box 2: Dynamics 365 Workspace - Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts. The Expense management mobile workspace lets users capture and upload a receipt, so that they can attach it to an expense report later. Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/prod-exp/expense-management-mobile-workspace
"The company uses vendors to service aircraft." this implies they are third party and as such they cannot use workspace. The answer for B has to then be Portal.
Based on the scenario and requirements:
Maintenance supervisors should use Microsoft Teams: This allows them to collaborate with the contracts team without needing access to Dynamics 365 Customer Service, aligning with the requirement that they must not have access to that system.
Aircraft maintenance vendors should use the Power Apps portal: This provides a secure way for external users to view and upload invoices and receipts without full access to internal systems.
For Workspace, prerequisite - If Finance has been deployed for your organization, the system administrator must publish the Expense management mobile workspace. So I believe Power apps portal is the correct answer for second.
Actually it is possible to setup external people to use workspaces specifically for what is called out in this question : https://learn.microsoft.com/en-us/dynamics365/supply-chain/procurement/set-up-maintain-vendor-collaboration so I am going with the provided answer as correct
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