Exam MB-220 topic 8 question 7 discussion

Actual exam question from Microsoft's MB-220

Question #: 7
Topic #: 8

You are a marketing analyst at Contoso Ltd.
The marketing department would like you to provide survey responses from their Customer Success Survey from this past fiscal year. Approximately 6,500 responses were received.
They would like each survey to be a single row, with the responses as a column for their analysis.
What should you do?

A. Open the project in Dynamics 365 Customer Voice. Select the survey in the reports section, and select export all. The responses are downloaded in an Excel File.
B. Use Advanced Find to query the CDS. Set the ג€Look Forג€ to Dynamics 365 Customer Voice survey responses. Export to Excel.
C. Use Advanced Find to query the CDS. Set the ג€Look Forג€ to Dynamics 365 Customer Voice survey questions responses. Export to Excel.
D. Open the project in Dynamics 365 Customer Voice. Select the survey in the reports section, and select export all. The responses are downloaded in a CSV File.

Show Suggested Answer

Suggested Answer: D 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/survey-report

by gvldesigner at May 8, 2022, 5:38 p.m.

Comments

Submit Cancel

jakub_kangur

8 months ago

Selected Answer: D

I think D is correct, and what do you think?

upvoted 2 times

jakub_kangur

8 months ago

It depends if you want to export all responses: If there are more than 5,000 responses, you can choose to export responses to an Excel (.xlsx) file or a CSV file. If you choose to export responses to the Excel file, only the most recent 5,000 responses are exported. To export all responses, you must choose to export responses to the CSV file.

upvoted 2 times

...

Power_Ninja

1 year, 1 month ago

Correct

upvoted 1 times

...

gvldesigner

1 year, 1 month ago

5,000+ responses you must choose to export responses to the CVS file: https://docs.microsoft.com/en-us/dynamics365/customer-voice/survey-report#survey-with-more-than-5000-responses

upvoted 4 times

...