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Exam MB-220 topic 9 question 3 discussion

Actual exam question from Microsoft's MB-220
Question #: 3
Topic #: 10
[All MB-220 Questions]

In order to follow recommended guidelines, you will need to synchronize only those entities that are necessary to meet ProseWare's business objectives.
In addition to the typical entities synced automatically (contact, accounts, events, interactions, etc), which two additional entities will ProseWare need to enable for synchronization? Each answer represents a partial solution.

  • A. Invoices
  • B. Work Orders
  • C. Differentiator
  • D. Cases
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Suggested Answer: CD 🗳️

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zukito3
Highly Voted 10 months, 4 weeks ago
I agree with Differentiator, but i don't understand why cases :/
upvoted 7 times
Candy2002
7 months ago
I think if it is related to this "ProseWare, Inc. specifically wishes to avoid known issues with specific email clients.", need to avoid known issue, so there will be incident management froim clients?
upvoted 5 times
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