You have a Microsoft Exchange Online tenant that contains a public folder named CustomerSupport. You need to access CustomerSupport by using Outlook on the web. Which section in Outlook on the web should you add CustomerSupport?
To access the CustomerSupport public folder in Outlook on the web, you should go to the Folders section in Outlook on the web. The public folders are stored in the Folders section, along with the user's other mailbox folders. You can expand the Public Folders section to view the available public folders, and then select the CustomerSupport public folder to access it.
To add a public folder in Outlook on the web or the new Outlook for Windows, right-click Folders, and then choose Add public folder to Favorites. Locate the folder and click Add
B. Folders.
To access the CustomerSupport public folder in Outlook on the web, you should go to the Folders section in Outlook on the web. The public folders are stored in the Folders section, along with the user's other mailbox folders. You can expand the Public Folders section to view the available public folders, and then select the CustomerSupport public folder to access it.
The question is which section the CustomerSupport should be added in OWA ? Answer is Favorites Section not the Folder section. I agree that we have to right click on Folder section to add public folder to favorites.
Should be A:
Right click on folders -> add public folder to favorites
upvoted 2 times
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