Exam PL-200 topic 4 question 15 discussion

I vote D: You can read in section 5 of the documentation "If you'd like to show some categories as buttons for users to convenienly choose from as their input, you can simple choose Select user options .... you created from the custom entity.

To present a list of products so that users can select the correct product, you should create: D. Entity Entities in Power Virtual Agents allow you to define a list of items (in this case, products) that the chatbot can recognize and use in conversations. By creating an entity for your products, you can ensure that the chatbot can identify and present the correct product options to users, improving the accuracy of the information provided.

D answer

represent a category of information, and they can be used to capture and recognize specific types of data in user inputs. In this case, you can create an entity for "Products" and define a list of products within that entity. This allows the chatbot to identify and extract product-related information from user inputs.

D is correct Entity

D. Entity To present a list of products for users to select the correct product, you should create an entity in Power Virtual Agents. Entities are used to identify and extract specific data from user inputs in a conversation. By creating an entity for products, the chatbot can recognize product names mentioned by users and guide them to the correct information accordingly.

Slot filling is the correct answer as chatbot is not able to identify the product which a user is referring. Tested myself, if you define a custom entity and will not define any synonyms for the list items, slot filling doesn't happen and the chat bot doesn't identify the product correctly

correct ans

The question is WHAT should you create. Yes Slot filling is for helping users "... select the correct product" but the WHAT you create in advance is Custom Entities.

The question asks "What should you create?" you won't create "slot filling" this is a pre-built skill, but you gotta create a custom entity that slot-filling will use to provide to the customer options like explained here: https://learn.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling#slot-filling

You will need to create Custom Entity to keep all product details and to PRESENT it, as stated in the question.

Slot Filling is Correct Link her showing how to provid users with options https://learn.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling#slot-filling

It's definitely D - slot filling doesn't create a list of options it associates pre-defined synonyms with a particular item. An entity can contain a grouped list of items that can then be listed as options for the user.

D is the right answer here

D is right

This question was on Sept 24th Scored 712 Selected: C

answer：C Excerpt from link ”The topic is successfully triggered and the bot asks for the product category, also showing the button choices specified when authoring the Ask a question node. ”