ExamTopics Logo
Mail Us[email protected]
Menu
Microsoft Discussions
exam questions

Exam MB-240 All Questions

View all questions & answers for the MB-240 exam
Go to Exam

Exam MB-240 topic 1 question 29 discussion

Actual exam question from Microsoft's MB-240
Question #: 29
Topic #: 1
[All MB-240 Questions]

You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine reasons why the two resources are not assigned work orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.

  • A. Work Hours is not properly configured for days being optimized.
  • B. Optimize Schedule field is not set to Yes.
  • C. The Work Location field is not set to Onsite.
  • D. Scheduling Method is not set to Optimize.
  • E. Start Location and End Location fields are not the same.
Show Suggested Answer Hide Answer
Suggested Answer: BDE 🗳️
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration
by JesseB at Nov. 13, 2019, 8:32 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
JesseB
Highly Voted 5 years, 5 months ago
The correct answer here should be A, B, E https://docs.microsoft.com/en-us/dynamics365/field-service/rso-faq
upvoted 15 times
xkqn2c
3 years, 2 months ago
E is not correct. "Can I have my resources start and end their day at different locations? Yes, you can, as long as neither locations are location agnostic." https://docs.microsoft.com/en-us/dynamics365/field-service/rso-faq
upvoted 1 times
...
...
TonyRome
Highly Voted 4 years, 11 months ago
I think it's ABD. E states that start and end location have to be the same, but they don't have to be the same for RSO. If the scheduling method is not set to optimize, then the the resource requirement won't be included in optimization right? So i think it's ABD.
upvoted 9 times
harry11
4 years, 11 months ago
D is a generic setting, meaning nobody would get a booking. So ABE is correct, also because quote: "Start location and end location must have the same setting" https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration#settings-to-prepare-data-for-optimization
upvoted 7 times
HassanSarhan
3 years, 4 months ago
Good explanation thanks!
upvoted 1 times
...
xkqn2c
3 years, 2 months ago
You didn't include the rest of the quote! "Start location and end location must have the same setting. For example, you cannot have the start location be a personal address and the end location be location agnostic." They don't need to be the same address. They just need to have the same setting. So E is false.
upvoted 2 times
...
...
...
MrEz
Most Recent 7 months, 2 weeks ago
I go for B, D and E: sure about:B, D Both are options in the documentation, if you look at the screenshots. https://learn.microsoft.com/en-us/dynamics365/field-service/rso-configuration Unclear about A,C, or E. • rule out: C. The Work Location field is not set to Onsite. • On the Scheduling tab, make sure the location is On Site or Location Agnostic. If On Site is the requirement, you must specify the address.  so this means it supports location agnostic scenarios and it onsite is not a requirement, in my understanding. For e: Org. unit has only one address. bookable resource can have different start and end locations. Why should a software to have problems with different start and end locations? Because it is so difficult to program? Just not plausible to rule out E. • A. Work Hours is not properly configured for days being optimized. Weird wording. For days (all days? 2 days being properly configured and 3 days being badly configured?).
upvoted 1 times
MrEz
7 months, 2 weeks ago
I mean b, c,a when e with different locations should be possible.
upvoted 1 times
...
...
bilal69
1 year, 11 months ago
Should be ABC as onsite is important for RSO
upvoted 2 times
...
ceejaybee
2 years, 10 months ago
Selected Answer: ABD
ABD based on references given
upvoted 1 times
...
xkqn2c
3 years, 2 months ago
I don't see how A is true: "Work hours: Are work hours configured and available during the optimization range? If they are unconfigured, they could still be scheduled. They might be set to not work on the days being optimized per the Resource Scheduling Optimization run scope." https://docs.microsoft.com/en-us/dynamics365/field-service/rso-faq
upvoted 2 times
...
bananawu
4 years ago
Should be A,B,D ~ D - in both metadata and booking requirement so if it is not OPTIMIZE in some requirements then only those records will fail, E - start and end location only need to be set no place documented they have to be the same
upvoted 3 times
...
shrutzin
4 years, 9 months ago
Cant be D as that pertains to the requirement whereas question states only 2 resources are not getting scheduled.
upvoted 2 times
...
N8n0z
5 years, 2 months ago
B,D,E. "A" would make sense, but even if not configured, scheduling may still work. B,D,E will definitely break it
upvoted 3 times
N8n0z
5 years, 2 months ago
Or maybe because it's just for two of the resources, it has to be A instead of D?
upvoted 1 times
...
...
hstig
5 years, 3 months ago
What do you mean by "questions fall"??
upvoted 1 times
...
Rachha
5 years, 3 months ago
abe corrrect ans
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago