Exam PL-100 topic 2 question 37 discussion

To troubleshoot the chatbot effectively, you'll need both access to the team where the chatbot is deployed and the ability to monitor its behavior. Here are the recommended actions: C. Ask the coworker to add you to their team: This will give you access to the team where the chatbot is deployed, allowing you to interact with it and observe its behavior. D. In Advanced tools, select Monitor: This will allow you to monitor the chatbot's actions in real-time, helping you identify any issues or unexpected behavior. So, options C and D would be the most methodical steps to take for troubleshooting the chatbot.

Share a bot for collaborative authoring Individual users that you share a bot with can view, edit, configure, share, and publish the bot. They can't delete the bot. https://learn.microsoft.com/en-us/power-virtual-agents/admin-share-bots?tabs=web#share-a-bot-for-collaborative-authoring

Ask the coworker to add you to their team. This will allow you to access the chatbot and interact with it in a channel or group chat. You can also use the @mention feature to invoke the chatbot and see its commands. https://support.microsoft.com/en-gb/office/chat-with-a-bot-in-microsoft-teams-9c7bab5e-b1a2-4e35-801a-80d076e26f3f In Advanced tools, select Monitor. This will open the Bot Framework Emulator, which is a desktop application that permits bot developers to test and debug their bots locally or remotely. You can use the emulator to chat with the bot and inspect the messages that it sends and receives. https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/debug/locally-with-an-ide

The correct answers are C and D. You should ask the coworker to add you to their team and then use the Monitor tool in Advanced tools to troubleshoot the chatbot. Adding you to the team will allow you to access the chatbot and see its topics and variables. The Monitor tool will let you see the chatbot’s conversations and errors in real time and help you identify the root cause of the unexpected behavior. Option A is incorrect because assigning you to the owner role for the team is not necessary to troubleshoot the chatbot. You only need to be a member of the team that has the chatbot. Option B is incorrect because sharing the chatbot will not help you troubleshoot it. Sharing the chatbot will only allow other users to test it or edit it, but it will not show you any errors or logs.

The question states "Which two actions should you recommend to the COWORKER". So, what should the coworker do?

AD - Given answers are correct. Only Team owners can edit/configure all bots in the team. As a team member, you can only edit/configure your bots. Scenario needed other user's bot to be modified which needs owner permission. Reference :- https://learn.microsoft.com/en-us/power-virtual-agents/teams/admin-share-bots-teams#share-bots-to-collaborate-with-others

Assigning you to the owner role for the team will not help you troubleshoot the chatbot. You need to be added to the team first before you can access the chatbot. Sharing the chatbot will not help you troubleshoot it either. You need to monitor the chatbot’s logs and errors in the App Studio. Being an owner of the team does not give you full access to the chatbot. You still need to be added to the team where the chatbot is installed. Sharing the chatbot only allows users to use it, not troubleshoot it. Monitoring the chatbot in App Studio is the recommended way to troubleshoot it. C is right: Ask the coworker to add you to their team. This will allow you to access the chatbot and interact with it.

A and D

The question says YOU need to troubleshoot the chatbot, and then asks what actions you should recommend your COWORKER to do. So I don't think D is correct as that's an action you'd want to do once you have access, this question is strangely just about being provided with suitable access. Therefore it must be B and then A as these are the steps one would take to provide you with owner access.

A and D are correct. A makes you an owner of the team where the chat it has been created (implied by the question). As a team owner you will will have full access to the chat bot. Only team owners have full access to the chatbot. Sharing gives users only permissions to use the chstbot. B and C make no sense because you have full access. D is left over and might be recommended by MS.

Correct

shouldn't it be A and B?

Agree with AD