Exam MB-240 topic 1 question 39 discussion

why correct answer is not four settings required? ACDE is correct in the link provided: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration step 2: assign the Field Service - Administrator security role to the Resource Scheduling Optimization application user.

• A. Assign the Field Service-Administrator security role to the RSO user >> Correct • B. Add the RSO dispatcher role to a dispatcher. >> Incorrect: the question says "to automatically schedule work orders to the most appropriate resource scheduling". This manager is not a dispatcher, he does not need to interact with RSO • C. Enable Resource Scheduling Optimization. >> Correct • D. Set Connect to Maps as Yes. >> Incorrect: The connect to maps feature allows this organization to interact with the Bing Maps service that the schedule board uses. The manager just needs to set up and configure RSO E. Add RSO to the profile Field Service-Administrator >> Correct

ACD A is stated in https://learn.microsoft.com/en-us/training/modules/deploy-resource-scheduling-optimization/3-configuration

Correct answer should be ACD

Guys. You are simply confusing yourself. You have to remember onething. Microsoft continues to evolve and things move around. here is the link. The given answers are correct https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration

2. Go to Settings > Security > Users, navigate to the Application Users view, and assign the Field Service - Administrator security role to the Resource Scheduling Optimization application user. 3. Go to Settings > Security > Field Security Profiles, open Field Service – Administrator, and add Resource Scheduling Optimization to the field security profile. Steps 2 and 3 help ensure that resource scheduling optimization is able to optimize work order-related requirements and bookings. From <https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration>

I think C is a trick answer b/c, the format of the answer does not match that of the Microsoft documentation...and the documentation specifically says "Set Enable Resource Scheduling Optimization to Yes". However, when you look at D, the format of the answer does match that of the documentation which is "Set Connect to Maps as Yes"...So I'd say ADE. I'm not saying that C is incorrect in theory, but I am saying that the answer's format is incorrect. [So frustrating]

ACE is Correct, D is for Map in Schedule Board

ACD https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration

From related article: 'Go to Settings > Security > Field Security Profiles, open Field Service – Administrator, and add Resource Scheduling Optimization to the field security profile.' This is answer E. CDE is correct IMO.

ACD is correct answer

ACD should be right, because E is not saying "add Resource Scheduling Optimization to the field security profile." It is only referring to a profile called RSO.

acd correct ans