Exam MB-240 topic 1 question 21 discussion

Shouldn't it be: "Create, save, and publish all necessary products". If the product is not published, it will not appear in the "Work Order". Am I not correct?

1. Create & Publish Product & Service 2. Create Service Task 3. Create & Save Incident Types 4. Add Product 5. Add Service 6. Add Service Task 7. Add Note

In exam, Jun-22 (similar question, but now possible answers are listed as "add all Products and Service Tasks to Incident", "add all Services to Incident" and "add necessary Notes to Incident"); make of that what you will

In the latest version. Products Auto Publish by default. If Auto Publish is disabled, then Publishing is mandatory else the Products are not valid (Can be circumvented by using Recent however). I'd say Publishing is at least a mandatory step.

Create and save the Incident type Create and save all necessary service tasks Add all service tasks for this incident type Create, save and publish all necessary products Add all products for this incident Add all services for this incident Publish the incident.

This question was in the exam.

For the latest version ~ the Products have to be published

in exam

Suggested Anwers is Correct. One thing to bear in mind, you dont have to publish a product to be configured as Incident Product.

• Create and save all necessary products • Create and save all necessary service tasks • Create and save the incident • Add all service tasks for this incident • Add all products for this incident • Add all services for this incident • Add any appropriate notes for this incident Is correct

¿whar order is correct? Create and save all necessary products Create and save all necessary service tasks Create and save the incident Add all service tasks for this incident Add all products for this incident Add all services for this incident Add any appropriate notes for this incident Or.. H.) Create and save all necessary products. A.) Create and save all necessary service tasks C.) Create and save the incident. E.) Add all products for this incident. F.) Add all services for this incident. D.) Add all service tasks for this incident G.) Add any appropiate notes for this incident.

Just tested, the actions are correct. The products does not have to be activated. I just create a new product that I did not Activate. It appeared in the lookup ( I was completely sure that the product had to be activated, but this is not the case. Create and save all necessary products Create and save all necessary service tasks Create and save the incident Add all service tasks for this incident Add all products for this incident Add all services for this incident Add any appropriate notes for this incident

You do not need to publish these products! So the given answer is correct.

The first option in the reveal list is correct, however, the option with Publish is more correct. other than that I agree with the rest of the list. as for the order as mentioned by BeastyBee, actually you can add them in any order but I am sure Microsoft would want then in the same order as the TABS appear on the form.

What determines the order of the first 2 answers? What determines the order of the last 4 answers? If it is the documentation and/or the setup of the form, I would say: - Products - Service - Service tasks - Notes