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Exam PL-200 topic 4 question 10 discussion

Actual exam question from Microsoft's PL-200
Question #: 10
Topic #: 4
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
0 - 17

✑ 18 - 25
✑ 26 - 35
✑ 36 - 55
✑ 55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Use multiple choice options for Identify in the question and create options that represent each of the age groups.
Does the solution meet the goal?

  • A. Yes
  • B. No
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

Chosen Answer:
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Nyanne
Highly Voted 2 years, 8 months ago
Can anyone expand why the answer is No? It's probably not the most elegant solution, but technically it's a viable option.. It would work.
upvoted 8 times
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cd32c1b
Most Recent 1 day, 4 hours ago
Selected Answer: B
No, the solution does not meet the goal. Why? Using multiple choice options for identifying age groups limits flexibility because users must select from predefined choices rather than entering their actual age.
upvoted 1 times
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5f14337
10 months, 1 week ago
Selected Answer: A
Using multiple choice options for Identify in the question and creating options that represent each of the age groups is an effective way to determine the correct age group for the customer. This approach simplifies the process for users and ensures that the chatbot can accurately categorize the age group based on the user's selection.
upvoted 1 times
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MrEz
1 year, 3 months ago
No because the guys who are 55 would not know which group to select: ✑ 36 - 55 ✑ 55 - 100 ;-). I think custom entity is much more efficient.
upvoted 3 times
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Agnes202307
1 year, 4 months ago
Selected Answer: A
Using multiple-choice options for identification in the question, with options representing each of the age groups, is a suitable approach to capture the user's age and determine the correct age group.
upvoted 1 times
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javos21
1 year, 6 months ago
The answer is B. It's not an efficient solution but it works
upvoted 1 times
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DSM_LM
1 year, 6 months ago
Selected Answer: A
Not the best solution but this definitely works Option 1: "0-17" Option 2: "18-25" and so on. Only one selected choice will be remembered via slot filling
upvoted 1 times
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FaresAyyad
2 years, 2 months ago
Selected Answer: B
How customer (Person) can belong to more than one age group!? The answer should be B. No
upvoted 2 times
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Ikhalil
2 years, 2 months ago
A. Yes
upvoted 1 times
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chrisvour
2 years, 3 months ago
Selected Answer: B
Not multiple, correct is B.
upvoted 1 times
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RazielLycas
2 years, 7 months ago
Selected Answer: A
I've just tested this "multiple choice options" which gives you the possibility to specify 2 or more options for the customer but he won't be able to choose more than one option, so the answer is A, yes it would solve the issue
upvoted 4 times
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DimpleG
2 years, 7 months ago
Selected Answer: A
It seems YES to me, Age will be available on prebuild entity, and chat boat with slot filling with multiple options is better, Guys correct me if am wrong. Ref: https://learn.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
upvoted 1 times
pifls
2 years, 7 months ago
But it says "multiple choice" - so it means that user can select more that 1 option? If yes then I would say answer is B - you can't be in more that one age group at once
upvoted 4 times
Mikiee
2 years, 7 months ago
Yes agreed, I realised multiple choice doesn't make sense. Say if it is via "Select user options" then slot filling would kick in and this solution would work. Therefore the provided answer is correct - B: No.
upvoted 2 times
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fariasalan86
2 years, 3 months ago
If the multiple choice question is configured properly, the user should not be able to select more than one age group. When creating the multiple choice question, you can specify that only one option can be selected at a time.
upvoted 3 times
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OldHand1
2 years, 8 months ago
I can't see why 'Yes' isn't correct here, can anybody explain?
upvoted 1 times
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niel93
2 years, 8 months ago
This question was on Sept 24th Scored 712 Selected: B
upvoted 2 times
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