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Exam MB-220 topic 2 question 7 discussion

Actual exam question from Microsoft's MB-220
Question #: 7
Topic #: 2
[All MB-220 Questions]

The sales team needs guidance on adding Contacts to existing segments.
Which three statements accurately describe those process? Each answer represents a complete solution.

  • A. Those who do not have access to the segment entity cannot add a contact record to a segment.
  • B. A Contact can be added to a static segment while viewing the contact record.
  • C. A Contact can be added to several segments at once.
  • D. Those who do not have access to the segment entity can add a contact record to a segment.
  • E. A Contact can be added to a dynamic segment while viewing the contact record.
Show Suggested Answer Hide Answer
Suggested Answer: BCD 🗳️
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-segments-from-contacts

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Power_Ninja
Highly Voted 2 years, 2 months ago
100% correct
upvoted 5 times
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Harish1509
Most Recent 11 months, 3 weeks ago
Instead of working directly with a segment definition, you can add or remove a contact to/from any static segment while viewing their contact record. This enables users such as salespeople, who know their contacts well but don't have access to the segment entity, to manage the segments a contact belongs to while working directly with that contact record.
upvoted 1 times
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