Exam MB-300 topic 3 question 104 discussion

A company that sells, rents, and services heating, ventilation, and air conditioning (HVAC) systems implements Dynamics 365 Supply Chain Management.
When a maintenance request is created for a condenser unit, the request must be reviewed and approved before a work order is created. You must send both an email message and a text message to the reviewer for each maintenance request.
You need to configure the system.
Which two options should you configure? Each answer represents part of the solution.
NOTE: Each correct selection is worth one point.