Exam AZ-900 topic 1 question 406 discussion

We can eliminate the 2 last answers as they are plainly ridiculous. The terminology SLA has been around for a while. The first SLA was created in 1987 for the US telecom company MCI to specify what level of service they were offering and also guarantee that it would be met A service level agreement (SLA) is a contract between a service provider and a customer that defines the service to be provided and the level of performance to be expected. An SLA also describes how performance will be measured and approved, and what happens if performance levels are not met. So the answer is most definitely " a commitment to performance standards"

A Commitment to Performance Standards. The other answers didn't see right...customer doesn't care about max/min or a technology roadmap. So this was just process of elimination to get to the answer.

on exam 07/05/2023

"a commitment to performance standards" is the the answer. An Azure Service Level Agreement (SLA) is a formal agreement between Microsoft and a customer that defines the level of service and availability that Microsoft will provide for a specific Azure service. The SLA typically includes metrics such as uptime, availability, and responsiveness, and specifies the guarantees that Microsoft will make in terms of meeting those metrics. In more detail, an Azure SLA outlines the service level targets and credit system for Azure service, ensuring that customer will receive a credit towards their bill if they don't meet the agreed-upon service level. It guarantees a certain level of uptime (i.e. availability) for a given Azure service, and if that service falls below that level, customer may be eligible for a service credit to be applied to their account.

correct

Service-level agreements (SLAs) describe Microsoft’s commitments for uptime and connectivity. The answer is correct. https://azure.microsoft.com/en-us/support/legal/sla/#:~:text=Service%2Dlevel%20agreements%20(SLAs),commitments%20for%20uptime%20and%20connectivity.