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Exam PL-200 topic 4 question 19 discussion

Actual exam question from Microsoft's PL-200
Question #: 19
Topic #: 4
[All PL-200 Questions]

A company sells all types of bicycles, bicycle parts, and accessories. You are creating a chatbot by using Microsoft Power Virtual Agent for the bicycle shop.

When someone types in a bicycle brand name or terms such as helmet or shoes, the chatbot must automatically go to the accessories section of the chatbot.

You need to configure the chatbot functions.

Which two functions should you configure? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

  • A. Entities
  • B. Fallback topic
  • C. Smart matching
  • D. Synonyms
  • E. Slot filling
Show Suggested Answer Hide Answer
Suggested Answer: AD 🗳️

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fariasalan86
Highly Voted 2 years, 3 months ago
What about: A. Entities: Define entities for the bicycle brands, helmets, and shoes. This will allow the chatbot to recognize when a user has mentioned these terms and direct them to the appropriate section of the chatbot. C. Smart matching: Use smart matching to automatically detect when users are talking about bicycle accessories. Smart matching uses machine learning algorithms to match user input to the closest topic. By configuring the chatbot to recognize accessories-related terms, it will automatically direct users to the accessories section of the chatbot.
upvoted 11 times
Skada
2 years, 2 months ago
1. is correct - Entities. 2. Synonyms A user can use the Entities by selecting one of the buttons. Alternatively, they can also type in something and see that it maps to Entity, because those words were defined as synonyms.
upvoted 3 times
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Jere22
2 years, 2 months ago
After reading the article below, I would choose the same answers. https://learn.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
upvoted 2 times
D365Apprentice
2 years ago
I think the idea is that you do not need to use Synonyms, however you need to use Slot Filling in Entities therefore A and E, as they are essential - Synonyms are optional
upvoted 4 times
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D365Apprentice
2 years ago
I think the idea is that you do not need to use Smart Matching, however you need to use Slot Filling in Entities therefore A and E, as they are essential - Smart Matching are optional
upvoted 2 times
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noor9saleem
Most Recent 5 months ago
Selected Answer: AD
it has to be A and D i.e. Entities and Synonyms
upvoted 1 times
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33a7f9e
7 months, 4 weeks ago
A. Entities: Entities help the chatbot recognize specific terms and categorize them appropriately. By defining entities for bicycle brands and accessories, the chatbot can identify these terms in user inputs. D. Synonyms: Synonyms allow you to map different terms to the same entity. For example, you can add synonyms like “helmet” and “shoes” to the accessories entity, ensuring that the chatbot understands these terms and directs users to the correct section.
upvoted 2 times
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5f14337
9 months, 4 weeks ago
Selected Answer: AD
A & D correct answer
upvoted 1 times
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Masoud1
1 year, 1 month ago
A,D is the correct
upvoted 1 times
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jkaur
1 year, 1 month ago
A. Entities D. Synonyms
upvoted 1 times
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MrEz
1 year, 3 months ago
in the video examples are smart matching: flexibility user input in a fuzzy way, autocorect: soft ball -> base ball add synonyms: Hiking --> ass Trekking or Mountaineering as synonyms none of these make bot autmatically GO to accessoires. add Identify: product category -> save to variable. set up condition nodes, create paths... then he enters trekking and sees the bot correctly routed to the Hiking gear (because trekking added as synonym to hiking). I want to buy some trekking gear. skips product category. "i want to buy hiking gear under 100$" -> route to the correct product category path, but also actively fill the slots asking for the type of hiking gear and a targeted price range
upvoted 1 times
MrEz
1 year, 3 months ago
so it's the path and nodes?! synonyms and smart matching don't route. neither does slot filling. in a narrow definition. in a broader context I would go for Smart Matching (because Synonyms is to enhance if bot isn't matching enough!) https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-entities-slot-filling
upvoted 1 times
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MrEz
1 year, 3 months ago
However, in Microsoft Copilot Studio, slot filling means placing the extracted entity value into a variable. Essentially, slot filling has happened by inserting the extracted entity "Hiking" into the variable VarProductCategory. https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-entities-slot-filling You can also use what is known as "proactive slot filling" where the user can specify multiple pieces of information that map to multiple entities. The bot is able to understand what information belongs to which entity automatically. In cases where it is unsure of the intended mapping, it will prompt the user to be more specific by providing choices.
upvoted 1 times
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Agnes202307
1 year, 4 months ago
Selected Answer: AC
A. Entities Entities allow you to recognize and extract specific pieces of information from user input. You can define entities for terms related to bicycle brands, helmet, shoes, etc., to capture the relevant information. C. Smart matching Smart matching helps identify user intent and route the conversation to the appropriate topic. By configuring smart matching, the chatbot can understand user input related to bicycle brands and accessories and direct the conversation accordingly. Slot Filling is more focused on completing specific data fields or variables within the conversation. In the context of your requirement to automatically route the conversation to the accessories section based on bicycle brand names or terms like helmet or shoes, using Entities and Smart Matching is more appropriate
upvoted 1 times
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DSM_LM
1 year, 4 months ago
"When someone types in a bicycle brand name or terms such as helmet or shoes" --> Entities "the chatbot must automatically go to the accessories section of the chatbot." --> Slot Filling
upvoted 1 times
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Tony_tst
1 year, 9 months ago
Selected Answer: AE
This is my answer.
upvoted 1 times
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Keeno74
1 year, 10 months ago
The question says you have to configure functions. Slot filling is not configured, the entity is configured and the slot filling works off that so. You manually configure synonyms so shouldn't the answer Entity and Synonmys
upvoted 2 times
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D365Apprentice
2 years ago
Selected Answer: AE
I think the idea is that you do not need to use Synonyms, however you need to use Slot Filling in Entities therefore A and E, as they are essential - Synonyms are optional
upvoted 1 times
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Melosh
2 years ago
Selected Answer: AC
I go with AC
upvoted 1 times
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FaresAyyad
2 years, 1 month ago
Selected Answer: AD
If we read the definition of Entities, Synonyms An entity is an information unit that represents a type of real-world data. That data can include things like a phone number, a zip code, a city, or even a person's name. ---------------------- The synonym option is like smart matching, except they aren't automatic like smart matching. Synonyms are entered manually.
upvoted 1 times
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Skada
2 years, 2 months ago
I will go with A. Entities D. Synonyms
upvoted 1 times
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Ikhalil
2 years, 2 months ago
A. Entities D. Synonyms
upvoted 2 times
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