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Exam MB-200 topic 6 question 10 discussion

Actual exam question from Microsoft's MB-200
Question #: 10
Topic #: 6
[All MB-200 Questions]

You manage a Dynamics 365 for Customer Service instance.
You need to add Voice of the Customer to the instance.
What should you do?

  • A. Sign in to the Sandbox instance. Create the solution with Voice of the Customer entities, test Voice of the Customer, and then import the solution into the production instance.
  • B. Select the Application tab in the Dynamics 365 admin center. Configure Voice of the Customer.
  • C. Download Voice of the Customer from the Microsoft website. Import the solution into the Dynamics 365 instance.
  • D. Search AppSource for Voice of the Customer. Import the solution.
  • E. Add the correct role to each user to allow them to use the Voice of the Customer solution.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/install-solution
by FahadShaikh at Dec. 4, 2019, 11:31 p.m.

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FahadShaikh
Highly Voted 5 years, 5 months ago
In exam question
upvoted 7 times
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razxssd
Highly Voted 5 years, 3 months ago
correct
upvoted 5 times
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Steve_az
Most Recent 4 years, 7 months ago
Voice of the Customer is deprecated. Microsoft Forms Pro is now Microsoft Dynamics 365 Customer Voice.
upvoted 3 times
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ajhome
4 years, 10 months ago
VOICE OF CUSTOMER has been DEPRECIATED
upvoted 4 times
amougeot
4 years, 10 months ago
Source : https://docs.microsoft.com/en-us/dynamics365/voice-of-customer/deprecate
upvoted 3 times
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AneeG
4 years, 10 months ago
In my exam but asked differently. They use FormsPro instead. Pay attention to it please
upvoted 1 times
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Ameen
4 years, 11 months ago
In exam, supriaed it was there since VoC was deprecated in favor of Forms pro which was in the exam as well
upvoted 3 times
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Saketk
4 years, 11 months ago
This is deprecated to Forms Pro https://docs.microsoft.com/en-us/dynamics365/voice-of-customer/help-hub
upvoted 2 times
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sanharshu7
5 years ago
B is correct .. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/install-solution
upvoted 1 times
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Imane
5 years, 2 months ago
B. Correct
upvoted 1 times
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Houses
5 years, 2 months ago
D or b??
upvoted 1 times
cemturkoz
5 years, 2 months ago
B is correct
upvoted 1 times
Nyanne
4 years, 8 months ago
Technically D works as well.. can be done from Appsource.. Why is it incorrect?
upvoted 2 times
KenCraw
4 years, 5 months ago
I believe because it would still require to be configured , after selecting from AppSource
upvoted 1 times
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huongd365
5 years, 2 months ago
D is correct
upvoted 3 times
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Ayeenm
5 years, 3 months ago
in exam
upvoted 2 times
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