You need to reduce the amount of time that the IT team spends on user support. What are three possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A.
Enable Microsoft Office 365 Customer Lockbox
B.
Upgrade all client devices to Windows 10
C.
Use Windows AutoPilot to deploy devices
D.
Deploy Microsoft MyAnalytics to devices
E.
Deploy Microsoft Office 365 Professional Plus to all client devices
lol. I'm an old guy trying to learn new tricks, so.....I agree completely and this has been a burr under my saddle. Thank you for confirming that there other people who feel the same.
This question is all about upgrading the question itself is bad, upgrade all device to win 10, assume they used win 7/8, deploy this devices using autopilot , use Microsoft office 365 assume upgrade from an old version of office
Para reduzir o tempo que a equipe de TI gasta no suporte ao usuário, considere as seguintes soluções:
1. **Atualize todos os dispositivos clientes para Windows 10:**
- Padronizar em uma versão mais recente do sistema operacional simplifica o suporte, oferecendo recursos avançados e melhor gerenciamento de dispositivos.
2. **Use o Windows AutoPilot para implantar dispositivos:**
- A automação do processo de provisionamento de dispositivos com o Windows AutoPilot pode reduzir significativamente o tempo gasto em configurações manuais.
3. **Implantar o Microsoft Office 365 Professional Plus em todos os dispositivos clientes:**
- Padronizar a suíte de produtividade simplifica o suporte, proporcionando uma configuração mais consistente e aproveitando ferramentas de gerenciamento centralizado do Office 365.
Essas abordagens oferecem soluções completas para alcançar o objetivo de eficiência no suporte ao usuário.
FIY, 'A' would require interacting with the user which will waste valuable time. 'B' makes sense because they used the word "Upgrade" and not "Update", so I assume they mean upgrading from Win7/8 to Win10 which will save them time dealing with issues in the long run..
absolute nonsense question - how can you ascertain that will reduce user support. Not going to reduce user support if you just introduce autopilot and dont have a fully configured intune environment !
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