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Exam SuiteFoundation Certification Exam topic 1 question 115 discussion

Actual exam question from NetSuite's SuiteFoundation Certification Exam
Question #: 115
Topic #: 1
[All SuiteFoundation Certification Exam Questions]

Where can users set subsidiary-level support preferences?

  • A. Setup > Support > Support Preferences
  • B. Subsidiary record
  • C. Case Profile
  • D. Setup > Company > General Preferences
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Suggested Answer: C 🗳️

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ERPenthusiast
2 weeks, 6 days ago
B. Subsidiary record In NetSuite, subsidiary-level support preferences can typically be set directly within the **Subsidiary record**. This allows businesses operating with multiple subsidiaries to configure specific support preferences tailored to the unique needs and operational requirements of each subsidiary. These preferences might include specific policies, support hours, response times, or other subsidiary-specific settings that affect how support cases and other customer interactions are managed. This localization of settings ensures that operational nuances of different parts of the organization are respected and integrated into overall business processes.
upvoted 1 times
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Paige134556
5 months, 3 weeks ago
Selected Answer: B
A does not work and neither does D and theres no such thing as a case profile?
upvoted 2 times
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