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Exam PCNSE topic 1 question 520 discussion

Actual exam question from Palo Alto Networks's PCNSE
Question #: 520
Topic #: 1
[All PCNSE Questions]

After implementing a new NGFW, a firewall engineer sees a VoIP traffic issue going through the firewall. After troubleshooting, the engineer finds that the firewall performs NAT on the voice packets payload and opens dynamic pinholes for media ports.

What can the engineer do to solve the VoIP traffic issue?

  • A. Disable ALG under H.323 application
  • B. Increase the TCP timeout under H.323 application
  • C. Increase the TCP timeout under SIP application
  • D. Disable ALG under SIP application
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Suggested Answer: D 🗳️

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mercysayno765
Highly Voted 1 year, 4 months ago
Selected Answer: D
Agree with D https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/app-id/disable-the-sip-application-level-gateway-alg
upvoted 8 times
Merlin0o
1 year, 2 months ago
From the provided link: The Palo Alto Networks firewall uses the Session Initiation Protocol (SIP) application-level gateway (ALG) to open dynamic pinholes in the firewall where NAT is enabled. However, some applications—such as VoIP—have NAT intelligence embedded in the client application. In these cases, the SIP ALG on the firewall can interfere with the signaling sessions and cause the client application to stop working. One solution to this problem is to define an Application Override Policy for SIP, but using this approach disables the App-ID and threat detection functionality. A better approach is to disable the SIP ALG, which does not disable App-ID or threat detection.
upvoted 4 times
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Marshpillowz
Most Recent 9 months ago
Selected Answer: D
D is correct
upvoted 1 times
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