All mobile users are unable to authenticate to Prisma Access (Managed by Strata Cloud Manager) using SAML authentication through the Cloud Identity Engine. Users report that after entering their credentials on the Identity Provider (IdP) login page, they are redirected to the Prisma Access portal without successful authentication, and they receive this error message:
Error: Prisma Access Portal Authentication Failed using CIE-SAML with message “400 Bad Request”
Which action will identify the root cause of this error?
2fcc0e5
1 week, 1 day ago