A
See the below Doc STEP 2_O (15):
Using View last SSO login failures, you can see details of last five login issues or errors for SSO authentication for any users.
https://docs.paloaltonetworks.com/prisma/prisma-cloud/prisma-cloud-admin/manage-prisma-cloud-administrators/setup-sso-integration-on-prisma-cloud/setup-sso-integration-on-prisma-cloud-for-okta
B
"We don't have much information about the issue, but we can rule out option B. We need to check the audit logs to see if there have been any changes to the configuration. In the previous days, the user was able to log in."
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