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Exam PCNSE topic 1 question 496 discussion

Actual exam question from Palo Alto Networks's PCNSE
Question #: 496
Topic #: 1
[All PCNSE Questions]

An administrator just enabled HA Heartbeat Backup on two devices. However, the status on the firewall's dashboard is showing as down.



What could an administrator do to troubleshoot the issue?

  • A. Go to Device > High Availability > General > HA Pair Settings > Setup and configuring the peer IP for heartbeat backup
  • B. Go to Device > High Availability > HA Communications > General > and check the Heartbeat Backup under Election Settings
  • C. Check peer IP address for heartbeat backup to Device > High Availability > HA Communications > Packet Forwarding settings
  • D. Check peer IP address in the permit list in Device > Setup > Management > Interfaces > Management Interface Settings
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

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mohr22
Highly Voted 2 years, 3 months ago
Correct Ans is D : Go to Device > Setup > Management > Management Interface Settings. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClF4CAK
upvoted 11 times
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Pnosuke
Highly Voted 1 year, 4 months ago
Only management interface can act as the HA Heartbeat Backup link. So, the answer is D.
upvoted 6 times
rhinogkn24
1 year, 2 months ago
I did not understand this answer until your comment. Thank you!
upvoted 3 times
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TR12345
Most Recent 3 months, 4 weeks ago
Selected Answer: D
on PAN-OS 11 or even 10 the option should be Device > Setup > Interfaces > Management > Permitted IP Addresses. The answer given has it backwards or for an older PAN-OS version possibly, not sure if 2025 test will have this question or the options will be like this.
upvoted 2 times
TR12345
3 months, 4 weeks ago
Just confirmed on both my lab 11 and 10 PAN OS devices that it is under Device > Setup > Interfaces > default "Management" profile name > add the permitted IP addresses to the Permitted IP addresses box on the right of the Management Interface settings, answer provided is incorrect.
upvoted 1 times
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[Removed]
10 months, 3 weeks ago
Why are there so many wrong solutions given as the correct answer?
upvoted 2 times
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hcir
11 months ago
Selected Answer: B
Heartbeat backup can be on a dataplane port or the mgmt interface. If on the DP port, then enable heartbeat backup. If on the mgmt port, then do not enable heartbeat backup. So my guess is that the HA1 backup is on the mgmt port, and the admin mistakenly enabled heartbeat backup, thats why the LED is down
upvoted 2 times
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0d2fdfa
11 months, 3 weeks ago
Selected Answer: D
If HA1 and HA1-backup are configured with data plane ports then Heartbeat backup is needed. If Management port is used as HA1 bkup then Heartbeat backup is not needed. https://live.paloaltonetworks.com/t5/best-practice-assessment-device/high-availability-ha-heartbeat-backup/ta-p/338210
upvoted 2 times
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Marshpillowz
1 year, 3 months ago
Selected Answer: D
D is correct
upvoted 2 times
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Metgatz
1 year, 4 months ago
Selected Answer: D
D. Check peer IP address in the permit list in Device
upvoted 2 times
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brian7857ffs45
1 year, 5 months ago
This question was on the exam.. Nov 2023
upvoted 3 times
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dgonz
1 year, 8 months ago
Selected Answer: D
I believe its D
upvoted 3 times
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ruben_castro81
1 year, 10 months ago
Selected Answer: D
Check the mohr22's link
upvoted 1 times
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kinho1985
1 year, 10 months ago
C. Check peer IP address for heartbeat backup to Device > High Availability > HA Communications > Packet Forwarding settings
upvoted 1 times
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daytonadave2011
2 years, 1 month ago
Selected Answer: D
Answer should be D per mohr22's link.
upvoted 2 times
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Gabuu
2 years, 2 months ago
Answer should be D
upvoted 2 times
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droide
2 years, 2 months ago
Selected Answer: D
Answer D : check mohr22 link
upvoted 2 times
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