Exam PEGAPCDC80V1 topic 1 question 28 discussion

Actual exam question from Pegasystems's PEGAPCDC80V1

Question #: 28
Topic #: 1

U+ Bank purchased Pega Customer Decision Hub to enhance the customer experience in their branches. The new application they have built has a Next-Best-
Action panel to guide the branch advisor.
When does the Next-Best-Action panel for the branch advisor need to be refreshed during the conversation with the customer?

A. Every time new information about the customer is received
B. Once, after the customer reason to visit the branch is captured in the system
C. Every second to ensure timely recommendations
D. First time, after looking up the customer in the system to ensure consistency during the visit

Show Suggested Answer

Suggested Answer: D 🗳️

by Dude998877 at June 26, 2020, 11:38 a.m.