You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
A.
Urgency value remains at 100, but other service level processing continues.
B.
Urgency value continues to increment as configured.
C.
Service level processing is halted until the assignment is completed.
D.
The user is notified that the maximum urgency has been reached.
Answer is "A"
The urgency of an assignment is capped at 100. However, all other processing continues - if an assignment is created with an urgency of 100, the urgency of it will never rise, but any actions configured for the Goal, Deadline, and Past Deadline events would still occur.
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irodorido
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